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Auffenberg Ford Belleville

Belleville, IL

4.3
182 Reviews

901 South Illinois St.

Belleville, IL

62220

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Showing 182 reviews

September 26, 2023

I asked a question to the service writer about the auto engine turn off gas saver mode when you stop for a red light. I had a problem with it that almost cost me to be in a serious accident. She had no clu More

by Drum Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schley Martin
September 21, 2023

This dealership has been around for a long long time and they have always been a good company I’ve bought several vehicles from them and have been pleased with them More

by Dak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry wilson, Schley Martin
September 21, 2023

Dealing with Alexus, Ron and Brandon was a quick and pleasant experience. Auffenberg Ford in Belleville IL is where I’ll recommend anyone to go looking for a new vehicle. More

by Aimlessreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexus Miller, Ron Turner, and Brandon in F&I , Schley Martin
September 07, 2023

PLEASE NOTE: This dealer has a sign prominently posted offering free oil changes for five star reviews. This compromises review quality, in my opinion. Take any reviews here with a grain of salt. More

by Unhappy Customer
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle, Kevin
August 30, 2023

Auffenberg South in Belleville illinois has always provided me excellent service, the are professional and very knowledge and the entire staff is always ready to help. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Gates. Danielle was very professional,knowledgeable and assisted me with all my questions. She did an excellent job and I will ask for her on my next service call. Thank you
August 28, 2023

Very friendly, knowledgeable and attentive to my needs. Terry was very helpful and something I noticed that stood out was that he listened to what I had to say, not what he wanted to tell me. More

by Jdtsvcs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry
August 10, 2023

The staff from start to finish has been amazing. I asked for 4 different stock numbers and the sales staff showed me every option. The finance department was friendly and straightforward. The servic More

by beckdapeck44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schley Martin
August 03, 2023

Auffenburg Ford is a highly professional and customer friendly dealership. From the moment we walked in the door until we drove away we felt like a part of their family. I have purchased every vehicle I More

by 48fordf1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis, Schley Martin
August 02, 2023

Always very friendly and helpful. Travis helped me with fixing the driver's seat to fit my specifications. Professional. More

by billkaths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis and Danielle
July 31, 2023

Alexus in sales is outstanding. Smart, thoughtful, and attentive, she greatly reduced the cognitive dissonance usually associated with buying a vehicle. Travis in service is terrif More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexus Miller
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