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Auffenberg Ford Belleville

Belleville, IL

4.3
182 Reviews

901 South Illinois St.

Belleville, IL

62220

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Showing 182 reviews

September 21, 2013

Donovan Melican helped me buy my first used car. Not having any credit or experience with anything about financing a car, Donovan explained everything to me and let me take my time deciding on things. H More

by kwideman12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan Melican
September 09, 2013

Donnie and Tim went out of there way, even located and transferred the truck I wanted here. Very pleased with their professionalism and dedication to the customer. Highly recommended. More

by bobohlendorf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Stewart and Donnie Sommers
August 28, 2013

My parents and I just recently purchased a Jeep from Ford. We got Justin as our car salesman and we knew he would get the job done. He spent a while looking for the perfect car or SUV for me. He was so More

by Jayde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Elmore
August 13, 2013

I recently bought a truck at auffenberg. I liked the truck but it was a little high for my price range but I worked with them on it. I had the truck for 2 days before I really started to look at the mec More

by Blankname
Price
Recommend Dealer
No
Employees Worked With
Multiple
February 26, 2013

Very great experience at Auffenberg Ford in Belleville. Bought a 2013 Fusion and the service was exceptional from the test drive through signing the financial paperwork. Lee Cook is a great salesman and h More

by bkrvbl08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Cook
October 26, 2012

We bought a used truck on Saturday evening that had a 30 day 1000 mile warranty & the next day my husband was cleaning the truck & noticed that the bed liner was basically just a rubber temporary liner that More

by bobbieak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Murphy, Tony Greer
June 09, 2012

Lee Cook was very helpful in finding the F150 that I wanted. When using the USAA car buying program, of the three dealerships that initially contacted me, Belleville Ford was the only one that really t More

by RodneyT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Cook
June 08, 2012

Great people and a great experience super fast and very nice to deal with, thanks They work very hard to get you approved and in the vehical you want. More

by cvanjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Cook Dave in finance
June 05, 2012

Service was exceptional. This is the fourth car purchased from dealer. This experience was perfect. Reviewed options, vehicles and they were open to assisiting with all requests. In and out with a new car in More

by RIck Lang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome West
April 26, 2012

Friendliness of staff (sales, financing, etc) Worked with me to get best pricing and best financing. Excellent understanding of vehicles and options. Kept word on what was promised -- so many salespersons fa More

by afishermn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brewer, Brian Summerville, Lee Cook, Conrad Canter (?)