Auffenberg Ford Belleville

Jerome was amazing. He ACTUALLY helped me chose the perfect car! It was a great experience perfect car! It was a great experience More

Highly recommend Auffenberg Ford Bellevile! We went out looking for a new truck and very glad that we chose Auffenberg! Showed up at 3pm for a trade with no clue what inventory was available. We met Kyle, looking for a new truck and very glad that we chose Auffenberg! Showed up at 3pm for a trade with no clue what inventory was available. We met Kyle, he asked what we were in for and off we went. We drove to 3 different locations looking at inventory finding the right one. The straight forward answers to questions we had was refreshing. Kyle was knowledgeable and was able to get answers my wife and I needed for the sale to be able to happen. The sales team and the finance team stayed late to help us finish the sale since my schedule did not allow another time. The entire experience was great and will recommend to any one that is looking for a new vehicle. We will for sure be back for our next trade. More

I bought a car for my 18 year old daughter from here. I also purchased the package that pays for maintenance and oil changes so my daughter could take it in as needed. Let me tell you, the individuals work also purchased the package that pays for maintenance and oil changes so my daughter could take it in as needed. Let me tell you, the individuals working in the service department are ignorant and condescending. Instead of being helpful and/or offering advice to an 18 year old, they made her feel stupid for asking a question. They also will not go out of their way to do anything more than the bare minimum. Twice now they have referred me back to the Auffenberg VW dealership to ask questions, which would not be a huge deal except that place is a joke as well. Bought one car from them and never again. Bottom line, Auffenberg leaves much to be desired in the way of customer service. Do yourself a favor and cross the river for sales or service if you can. More

great experience here. sales, service and parts department all went above and beyond to make sure all departments had all they needed to complete the transaction. thank you highly recommend department all went above and beyond to make sure all departments had all they needed to complete the transaction. thank you highly recommend More

What a bunch of liars, stay away from these clowns. Management that doesn’t value customers. Tried to get loud because his representative is a liar. Rudy that’s you. Management that doesn’t value customers. Tried to get loud because his representative is a liar. Rudy that’s you. More

whole thing start to finish was garbage. Salesman there lie the whole time to get a sale. Managers won’t get back to you no matter how much you call. The place is run so bad; bad salesman is one thing but lie the whole time to get a sale. Managers won’t get back to you no matter how much you call. The place is run so bad; bad salesman is one thing but to have bad managers is another. Car had lots of problems but you’re on your own once you leave . Very dishonest company, would not recommend More

Talked to two people who emailed me back to back. I started a convo with one about the specifics that I wanted in a car and my situation. Didn't hear back after that until I asked about my previous ema started a convo with one about the specifics that I wanted in a car and my situation. Didn't hear back after that until I asked about my previous email. Then got a "let me check" email but nothing past that yet. More

They helped me find the exact car that I wanted! My prefect little ecosport. Jonathan Spearman and Sly Martin helped me out so much. James was an amazing finance manager. I will definitely send my frie prefect little ecosport. Jonathan Spearman and Sly Martin helped me out so much. James was an amazing finance manager. I will definitely send my friends to work with these great folks. More

We bought a new F150 and the experience was wonderful. The staff were very professional, helpful and warm.. Highly recommend them! This is our second purchase from them. The staff were very professional, helpful and warm.. Highly recommend them! This is our second purchase from them. More