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Auffenberg Ford Belleville

Belleville, IL

4.2
186 Reviews

901 South Illinois St.

Belleville, IL

62220

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Showing 186 reviews

August 04, 2022

The tire warning light came on so i went to the dealership to see of they could help, one gentleman from service helped me, he managed to fix my problem right then and there. I'm very pleased it wa More

by JohnK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
August 02, 2022

I thought the service was good . But they should have coffee made in the waiting room . More

by gsaric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Schley Martin
Aug 02, 2022 -

gsaric responded

It was a good experience.

August 02, 2022

They have fast and friendly service agents. The service was amazing and I will definitely be back. More

by KevinBachesta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schley Martin
July 19, 2022

Pleasant experience in ordering new Ford Titanium. Process was easy with help of Luis. On pickup Luis took the time to explain new features and offer support in case I needed another “lesson”. I would More

by cegardner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
July 15, 2022

This place sucks. The service was not even done. Still waiting for a call back . Joe Miller waiting from a call back. More

by msdahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake and Joe, Schley Martin
July 15, 2022

Had excellent customer Service everything thing was right on point no hidden agendas or anything. Ask for Terry Wilson he will definitely leave you not disappointed More

by Lbanks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Wilson, Schley Martin
June 30, 2022

Hard to find even a correct phone number to contact them. service department does not keep customers informed on any repairs.spent $3000 on fixing a c,still not fix right. They want $ 3500 more to fix it . No More

by stlmouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Schley Martin
June 29, 2022

Very friendly, helpful, and knowledgeable staff. Great service department. Sales process could be streamlined a little. More

by Stu pidaso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Spearman, don't remember other names.
June 20, 2022

I’ve now purchased 3 new vehicles through Auffenberg and ordered a 4th. They really haven taken care of me. I highly recommend them. More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schley Martin
June 18, 2022

No complaints-- Auto Butler did an excellent job. Service was easy check in and check out. More

by jeruss50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schley Martin
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