Auffenberg Ford Belleville

Had excellent customer Service everything thing was right on point no hidden agendas or anything. Ask for Terry Wilson he will definitely leave you not disappointed on point no hidden agendas or anything. Ask for Terry Wilson he will definitely leave you not disappointed More

This place sucks. The service was not even done. Still waiting for a call back . Joe Miller waiting from a call back. The service was not even done. Still waiting for a call back . Joe Miller waiting from a call back. More

Hard to find even a correct phone number to contact them. service department does not keep customers informed on any repairs.spent $3000 on fixing a c,still not fix right. They want $ 3500 more to fix it . No service department does not keep customers informed on any repairs.spent $3000 on fixing a c,still not fix right. They want $ 3500 more to fix it . Not impressed, will go elsewhere, even in Stl for better service More

Very friendly, helpful, and knowledgeable staff. Great service department. Sales process could be streamlined a little. Great service department. Sales process could be streamlined a little. More

I’ve now purchased 3 new vehicles through Auffenberg and ordered a 4th. They really haven taken care of me. I highly recommend them. ordered a 4th. They really haven taken care of me. I highly recommend them. More

No complaints-- Auto Butler did an excellent job. Service was easy check in and check out. Service was easy check in and check out. More

This place is nothing but a JOKE! I bought a car 2 months ago from here & has had nothing but issues! They are good to ya until you actually buy the vehicle then its all downhill from I bought a car 2 months ago from here & has had nothing but issues! They are good to ya until you actually buy the vehicle then its all downhill from there, NOONE knows anything they tell ya one thing then do or say another. Its rediculous! There is absolutly no call for what I have/am going through with these people, they are just the worst! I would highly advise buying or even looking at a vehicle from this place. Week after she had got the vehicle found out there was a leak somewhere due to floor board being wet so I called them & have had nothing but ISSUES with getting it fixed you talk to one they send ya to someone else then you talk to another and then when you call again noone knows what your talking about from the last phone call its just a big mess & NOT VERY GOOD SERVICE at all. Now I wish I wouldnt have even bought anything from them. BAD BAD BAD business! Ive been calling for 2 months straight to get things fixed & taken care of but like I said of course noone knows anything or theres noone there to do this or that or they didnt say this or that BS! VERY VERY BAD BUSINESS! WOULD NOT RECOMMEND ANYONE TO GO HERE!! I WOULDNT GIVE ANY STARS AT ALL BUT IT WONT LET YA DO THAT SO I HAD TO PUT 1 More

Was told I would get a replacement vehicle when ever I brought my truck in for a oil change and the butler cleaning ! Lied to me !!!!! brought my truck in for a oil change and the butler cleaning ! Lied to me !!!!! More

Wonderful staff and customer service. We have been using Auffenberg in Belleville for that last 6 years. We have purchased 3 vehicles from here and are always happy We have been using Auffenberg in Belleville for that last 6 years. We have purchased 3 vehicles from here and are always happy More