Auffenberg Ford Belleville
Belleville, IL
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The salespeople at Auffenburg’s used car dealership definitely have a lot to learn. The first time I met anyone, they were cussing, talking about female body parts, smoking weed, etc. They got me into definitely have a lot to learn. The first time I met anyone, they were cussing, talking about female body parts, smoking weed, etc. They got me into the car I was looking at, but failed to inform me about some things I feel should have been mentioned and tried to make me feel like I was being irrational when I brought them up. The car required service before even a week had passed, and the sales manager said he doesn’t have any control over what his sales people tell customers they can offer “out of their own pockets”. We will not be returning to Auffenberg, and we will be making sure our contacts know about the issues we’ve had. More
Charlie treats you like a friend whether you purchase a vehicle or not. This is the third or fourth vehicle I have purchased with Charlie as the salesman. All of the staff at Auffenberg Belleville are frie vehicle or not. This is the third or fourth vehicle I have purchased with Charlie as the salesman. All of the staff at Auffenberg Belleville are friendly and always offer to help even when Charlie is not available. More
Highly recommended! Charlie and all other team members were excellent! I could not be more pleased with my new car! Thank you to everyone who helped me fantastic custome Charlie and all other team members were excellent! I could not be more pleased with my new car! Thank you to everyone who helped me fantastic customer service!!! More