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Auffenberg Ford Belleville

Belleville, IL

4.1
195 Reviews

901 South Illinois St.

Belleville, IL

62220

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Showing 195 reviews

April 02, 2025

Great truck. Great deal. Very satisfied with whole transaction. Alexus was great to deal with. Go see Alexus if you are looking for a new car or truck, to get a g More

by Ira R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexus
March 25, 2025

Service was prompt, professional and courteous. Everything was explained well and went smoothly. Would recommend More

by Ford Escape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
March 11, 2025

We worked with Charlie Kohler and he was an amazing salesman. We drove away in a beautiful Ford Edge Titanium edition and love it! More

by diane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Kohler
March 10, 2025

I can’t believe anybody would complain about this operation. I was received very courteously and treated with respect and dignity, and enjoyed my purchase. More

by charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
alexus miller, Schley Martin
February 26, 2025

Communication was awful. I called 15 times for updates and received no call back. I made Aufenberg wait on payment as long as it took them to return calls More

by jack@custompool.pro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
February 26, 2025

I bought a truck at Auffenberg Ford, but encountered unprofessional service, unauthorized charges, and recurring issues. More

by Latisha Forbes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zachary Santiago, Schley Martin
February 17, 2025

Very disappointed in my purchase not very good service after the sale was told they would fix a few bad spots on the car when I picked it up they had just touched it up with a little paint it looked terri More

by luckyone1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zack Santiago , Schley Martin
February 16, 2025

Found a 2015 Kia soul at Econo Corner. Had a check engine light, problem was an engine defect. They demanded I pay for the car BEFORE they would fix it, but assured me that if for some rea More

by Kim M.
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Zack Ramirez, Ron Roll
February 11, 2025

The Auffenberg Dealer Group is a plaza of new dealerships and service organizations in Shiloh right along 64, but an hidden gem can be found just a handful of short miles south at the unassuming Auffenberg F More

by New-to-me Honda Owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheels Wheeler ★★★★★
February 03, 2025

I recently had the pleasure of purchasing a 2018 Ford Escape from Auffenberg Ford Belleville and had an absolutely fantastic experience! The entire process was smooth and stress-free, thanks to the sales More

by glshoemaker1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexus Miller, Schley Martin
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