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Auffenberg Chrysler Dodge of Herrin

Herrin, IL

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13 Reviews

1821 South Park Avenue

Herrin, IL

62948

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Showing 13 reviews

August 29, 2023

The manager Tony Collins lied to me about everything. I got a truck with problems. He refused to return my trade in. He also didn't pay loan off immediately on trade in. I had to make payments on trade More

by ddcasper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
TONY COLLINS
Aug 31, 2023 -

Auffenberg Chrysler Dodge of Herrin responded

Our team has acknowledged this review.

February 26, 2017

Luke is a great laid back salesman who treates everyone righ This is the second vehicle we have bought at Auffenberg. The salesman, Luke Munsel is a great person and I wouldn't go anywhere else. More

by Dodgerram17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Munsel
January 27, 2017

Treated like family Luke did a wonderful job of taking care of us during the process of trading our car & purchasing a newer car. The whole staff was friendly & attentiv More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Munsell
January 01, 2017

Extremely satisfied! I drove over 2 hrs away to get exactly what I wanted at a way better price than I was finding back home in St Louis, MO. When I came across this gem o More

by Hixson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Munsell and Chris Gaugh
August 09, 2016

Very knowledgeable and to the point I recommend Auffenberg Dodge because of Luke Munsell was very helpful and polite. The whole team was very helpful and greeting. There was no run arou More

by Goat buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Munsell
July 27, 2016

Awesome experience This car buying experience was by far the smoothest, easiest, I have ever had! I told Luke what I wanted and what my budget was. He found it and I wal More

by Aworley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Munsell
June 14, 2016

Painless! I showed up at the dealership very early in the morning luke just got to work he greeted me with a smile and a good morning. Since i am not a morning More

by gilp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Munsell
June 10, 2016

Best deal around!! I went to Auffenburg determined to find a car to fit my needs and Luke Munsell was patient and helped me out so much! And I got such a great deal on m More

by Saravitale35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
June 07, 2016

The whole team was very friendly! Everyone was very friendly and our salesman Luke was great, he worked really hard to get me what I wanted and I'm very satisfied with my purchase and More

by Christina Elder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
June 01, 2016

Great customer experience in Herrin! We were searching for a vehicle to fit our son and soon to be born twin boys. My wife and I had went to several dealerships looking for something to More

by Happy in Herrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Munsell
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