Auffenberg Chrysler Dodge of Herrin
Herrin, IL
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Showing 13 reviews
The manager Tony Collins lied to me about everything. I got a truck with problems. He refused to return my trade in. He also didn't pay loan off immediately on trade in. I had to make payments on trade I got a truck with problems. He refused to return my trade in. He also didn't pay loan off immediately on trade in. I had to make payments on trade in He had possession of. He took advantage of me as a disabled veteran. I have caller better business bureau, federal trade commission and I am suing. Go see him if you want to be treated like crap!!!!! More
Luke is a great laid back salesman who treates everyone righ This is the second vehicle we have bought at Auffenberg. The salesman, Luke Munsel is a great person and I wouldn't go anywhere else. This is the second vehicle we have bought at Auffenberg. The salesman, Luke Munsel is a great person and I wouldn't go anywhere else. More
Treated like family Luke did a wonderful job of taking care of us during the process of trading our car & purchasing a newer car. The whole staff was friendly & attentiv Luke did a wonderful job of taking care of us during the process of trading our car & purchasing a newer car. The whole staff was friendly & attentive. Would highly recommend them for anyone's car needs. More
Extremely satisfied! I drove over 2 hrs away to get exactly what I wanted at a way better price than I was finding back home in St Louis, MO. When I came across this gem o I drove over 2 hrs away to get exactly what I wanted at a way better price than I was finding back home in St Louis, MO. When I came across this gem of a dealership I had my doubts but thought it was worth a shot and it was well worth every mile! Everyone was friendly and laid back, Luke was just the icing on the cake! I will definitely be recommending them to friends and family and will return without hesitation for my next vehicle purchase! Thanks again! 😀 More
Very knowledgeable and to the point I recommend Auffenberg Dodge because of Luke Munsell was very helpful and polite. The whole team was very helpful and greeting. There was no run arou I recommend Auffenberg Dodge because of Luke Munsell was very helpful and polite. The whole team was very helpful and greeting. There was no run around it was to the point and I like that. Overall very pleased with team at Auffenberg Dodge in Herein. More
Awesome experience This car buying experience was by far the smoothest, easiest, I have ever had! I told Luke what I wanted and what my budget was. He found it and I wal This car buying experience was by far the smoothest, easiest, I have ever had! I told Luke what I wanted and what my budget was. He found it and I walked out with exactly what I wanted, no hassle, no pressure More
Painless! I showed up at the dealership very early in the morning luke just got to work he greeted me with a smile and a good morning. Since i am not a morning I showed up at the dealership very early in the morning luke just got to work he greeted me with a smile and a good morning. Since i am not a morning person i appreciated he early morning attitude. The whole process was painless and moved very fast, which was good cause i was ready to get the top of my new jeep. Everyone we encountered at the dealership was nice, talkative, and accommodating. I would definitely shop here again! More
Best deal around!! I went to Auffenburg determined to find a car to fit my needs and Luke Munsell was patient and helped me out so much! And I got such a great deal on m I went to Auffenburg determined to find a car to fit my needs and Luke Munsell was patient and helped me out so much! And I got such a great deal on my 2013 Dodge Charger!! Defenitly recommend the dealership and Luke! More
The whole team was very friendly! Everyone was very friendly and our salesman Luke was great, he worked really hard to get me what I wanted and I'm very satisfied with my purchase and Everyone was very friendly and our salesman Luke was great, he worked really hard to get me what I wanted and I'm very satisfied with my purchase and recommend them to anyone! More
Great customer experience in Herrin! We were searching for a vehicle to fit our son and soon to be born twin boys. My wife and I had went to several dealerships looking for something to We were searching for a vehicle to fit our son and soon to be born twin boys. My wife and I had went to several dealerships looking for something to fit everyone. Our last stop was Auffenberg in Herrin with Luke Munsell. We tried out one new and two used minivans that would work for us. Luke helped us through the whole process without pressuring us. It was a great experience! Additionally, going forward Luke has been a great asset to getting things done. Next time we need a vehicle this will be our first stop. More