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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
886 Reviews

886 Reviews of Audi Wyoming Valley - Service Center

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May 05, 2022

Our Audi service was very quick and easy! We scheduled a loaner which was wonderful in meeting our needs! Staff was professional, courteous, and very efficient. It was our best service experi More

by k_gryziec
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
May 05, 2022

Easy drop off and pickup! Detailed information and a video of inspection! Great communication! Will definitely use again! More

by JRCOMPUTERWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

Very pleased with service and convenience Friendly and very-courteous with sufficient follow up concerns and calls More

by JMARIO1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

Randy was excellent. Great, honest and knowledgeable. I drove over an hour because of him and his support team. More

by JEREMY.CARRAGHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

AWV is a seriously low quality place with extremely lousy service and unprofessional staff. Their staff is not honest about what kind of service they will provide and solves nothing for their customers. Wi More

by Tao Phu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonh.
February 03, 2022

First I had to call 5 times and just got connected to voicemails. When I went in they had no loaners although the salesman promised a loaner would always be available. So I had to wait in the waiting roo More

by Makoshark1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dealership complaint. Not employee complaint
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