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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
886 Reviews

886 Reviews of Audi Wyoming Valley - Service Center

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May 20, 2022

They don’t provide the quality of service they used to Very disappointed Next Audi won’t be purchased here More

by EDC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Hard to get a hold of but treated us w respect and getting my car on time More

by JANE647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strobel
May 20, 2022

I was pleased with how quickly they responded to my issue. They came right to my car and showed me how to navigate the screens so that next time I could correct this type of issue myself! Thank you!! More

by MNSTCHUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Excellent dealership in every way. Courteous knowledgeable efficient friendly caring and a truly beautiful facility. We have had many Audis and are extremely happy and satisfied with t More

by BARBMEYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
May 20, 2022

Service for recall went very smoothly. Loaner car available and video of service was appreciated! More

by MARYKAYTORRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
May 19, 2022

Service was exceptional fast , courteous , Brian is a great asset creating customer loyalty ,would highly recommend More

by KAVLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

Friendly on time good drop off and pick up. Do loose work time since it dies not open until 8 am More

by JHMTTOP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
May 14, 2022

Work was done in a timely and effective manner. Service area appears state of the art. Only negative was that it was difficult to make an appointment for service. On a couple occasions, I was di More

by RBROBERG
Recommend Dealer
Yes
Employees Worked With
John Strobel
May 09, 2022

Everything done according to plan on time. Excellent service. Very happy with the results. Perfect More

by drdinosaur1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
May 09, 2022

Clean facility, friendly staff that listens to you and addresses your concerns. A loaner car during service is a very nice added touch. More

by RICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.