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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
886 Reviews

886 Reviews of Audi Wyoming Valley - Service Center

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May 25, 2022

Great experience, the service manager Brian Kutzor was very knowledgeable, and everything was done in a prompt and complete manner. Rescheduled one of the recall items because it would take too long, and More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

The service department met my needs and went beyond when offering a loaner car for me to use while my car was being serviced! More

by gcfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

I am always pleased with the Service provided by Wyoming Valley Audi. Brian Kutzor is the consummate professional and a tribute to your organization! As long as Brian is there we will keep coming back to More

by steve.sokach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

This is a very solid dealership. Brian, as always, was completely professional. Always a great both purchase and service experience. Thank you so much More

by OLIN.C.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Excellent service appointment for my recently purchased CPO Q5! Everyone here is really top notch! More

by AMANDABROSTOSKI13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022

Service was excellent! Randi called me several times to keep me in the loop and the car was delivered as promised. More

by agsordoni
Customer Service
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022

Great convenient service. Everything was done in a quick and efficient manner. Communication during the service was great. More

by JIM.THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strobel
May 21, 2022

Professional and courteous service. Once service was complete , it was very nice to receive a full video of the repairs and vehicle assessment. Very convenient way to receive feedback More

by EJPERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
May 20, 2022

service was fast and professional, the staff was great, the video of the service was nice More

by MATTE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strobel
May 20, 2022

Great service, got loaner, seamless from start to finish. I will always go back for service More

by MONTYSSAURUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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