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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
925 Reviews

925 Reviews of Audi Wyoming Valley - Service Center

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June 27, 2022

Appreciated the kind attention from John, the work performed, the comfortable waiting area, and the bonus car wash! More

by WISHINGSTARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strobel
June 25, 2022

Sold car. Worst dealership! Zero stars for service/sales. Never again will I go there! More

by HK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie McFadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
June 25, 2022

Good service! , but had difficulty making appointment otherwise fine! My car had a scratch when valet returned, so they took car and buffed the area. Although they More

by LINDA2WALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

Both Brian and John are friendly and knowledgeable. Steve in the parts department was well-versed and very helpful. The vehicle service provided is always timely and professional. Great communicati More

by PRBOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve (Parts Department), John Strobel
June 24, 2022

Very courteous. Always takes extra time to make sure my needs are met. Car is usually ready within a reasonable amount of time More

by NANCYCIAVARELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

They are responsive to any issues immediately. Easy to work with. Would recommend them to friends and family. More

by JUSTINE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant, John Strobel
June 23, 2022

Brian was professional and knowledgeable. The work was done in a timely matter. And I was kept appraised of the progress at every step of the way. More

by PATTID762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A greeter.
June 23, 2022

Attentive professional 50,000 mile service, PA inspection, which resulted in new front brakes and 4 new 22 inch tires on my 2019 Q8, which was returned to me at the exact time they promised it wou More

by FFALZETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Excellent service from start to finish. Met me at my door, checked in and completed 1 hour early. Sent video ot vehicle inspection and suspension review. More

by AOSMAN28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2022

Great service on my rs7. ..very courteous and easy to deal with…thanks again. Highly recommend!! More

by Chriskaz33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
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