Audi Wyoming Valley - Service Center

I have been going to Audi for about a year now and have never had a problem. Everyone is always friendly. I took my car in to have a part replaced, the check engine light had been on for a couple weeks. never had a problem. Everyone is always friendly. I took my car in to have a part replaced, the check engine light had been on for a couple weeks. I had a 10:30 appt. At 1:00 they told me that another part had to be replaced because the check engine light was still on and I would have to leave my car overnight. I said that was fine and they gave me a loaner vehicle to use. I got a call the following day that something else had to be replaced because the engine light was still on. I called there the following day three times. The first time a got the receptionist who said they were still working on my vehicle. I called after lunch and left a message for Brian, the gentlemen who I had been dealing with. I did not get a call back. I called again at 3:45 because I knew they closed at 5:00 and I needed 45 minutes to get there. I got the receptionist again and she said that my vehicle just got finished and I could come and pick it up. I never received a call that my vehicle was done, which was not right. They had my car for almost 3 days, I should have gotten a call that my vehicle was finished. More

John was kind courteous and affable. He explained and communicated clearly and concisely and responded to my inquiries very quickly He explained and communicated clearly and concisely and responded to my inquiries very quickly More

Great service, salesman has excellent vehicle knowledge on many Audis. Great service. We will be back for future purchases. on many Audis. Great service. We will be back for future purchases. More

Took care of everything… Excellent customer service. . Kept in touch and updated status of my vehicle. . Kept in touch and updated status of my vehicle. More

Have had several vehicles serviced and have had no problems or concerns. Good customer service problems or concerns. Good customer service More

Frindley staff great service everything was perfect with the car washed and returned in great shape best of all everything was on time the car washed and returned in great shape best of all everything was on time More

Great nice friendly people and great service. Keep up the good job. thirteen fourteen and fifteen. Keep up the good job. thirteen fourteen and fifteen. More

Inspection was swift, and Brian Kutzor was super. He always is. I am looking forward to my servicing on August 17. He always is. I am looking forward to my servicing on August 17. More

Everyone is very friendly. They explained the problem to me and how it was going to be fixed. They explained the problem to me and how it was going to be fixed. More

Excellent service, scheduling, follow up esp video, through. The staff is very courteous and helpful. I made a good choice with my AUDI through. The staff is very courteous and helpful. I made a good choice with my AUDI More