Audi Wyoming Valley - Service Center

Audi Wyoming Valley was professional and efficient during my recent visit. Brian Kutzor answered every question I had and took care of the two matters I requested in the 105K service. Highest rating from me. my recent visit. Brian Kutzor answered every question I had and took care of the two matters I requested in the 105K service. Highest rating from me. More

Very professional and took the time to explain issues with my car that needed to be addressed. Video was very helpful. with my car that needed to be addressed. Video was very helpful. More

Team was very professional . Service was quick and complete. I was surprised that the car was not washed prior to return. Service was quick and complete. I was surprised that the car was not washed prior to return. More

Customer service is always great. I always know that my vehicle is in the right hands whenever I take it for service. I always know that my vehicle is in the right hands whenever I take it for service. More

I have been going to Audi for about a year now and have never had a problem. Everyone is always friendly. I took my car in to have a part replaced, the check engine light had been on for a couple weeks. never had a problem. Everyone is always friendly. I took my car in to have a part replaced, the check engine light had been on for a couple weeks. I had a 10:30 appt. At 1:00 they told me that another part had to be replaced because the check engine light was still on and I would have to leave my car overnight. I said that was fine and they gave me a loaner vehicle to use. I got a call the following day that something else had to be replaced because the engine light was still on. I called there the following day three times. The first time a got the receptionist who said they were still working on my vehicle. I called after lunch and left a message for Brian, the gentlemen who I had been dealing with. I did not get a call back. I called again at 3:45 because I knew they closed at 5:00 and I needed 45 minutes to get there. I got the receptionist again and she said that my vehicle just got finished and I could come and pick it up. I never received a call that my vehicle was done, which was not right. They had my car for almost 3 days, I should have gotten a call that my vehicle was finished. More

John was kind courteous and affable. He explained and communicated clearly and concisely and responded to my inquiries very quickly He explained and communicated clearly and concisely and responded to my inquiries very quickly More

Great service, salesman has excellent vehicle knowledge on many Audis. Great service. We will be back for future purchases. on many Audis. Great service. We will be back for future purchases. More

Took care of everything… Excellent customer service. . Kept in touch and updated status of my vehicle. . Kept in touch and updated status of my vehicle. More

Have had several vehicles serviced and have had no problems or concerns. Good customer service problems or concerns. Good customer service More

Great nice friendly people and great service. Keep up the good job. thirteen fourteen and fifteen. Keep up the good job. thirteen fourteen and fifteen. More