Back

Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
889 Reviews

889 Reviews of Audi Wyoming Valley - Service Center

Sort by
September 02, 2022

The Audi Wyoming Valley service department Is always courteous, professional efficient. They took care of all of my requested service and provided a comprehensive status check my vehicle. Very pleased More

by famurin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 31, 2022

The service from setting the appointment to receiving the car back was done effectively and professionally. More

by PBELARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
August 30, 2022

Excellent service experience! Not the closest dealership to me, well worth the 2 hour drive. More

by kbellowsrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 30, 2022

Staff was most helpful with my minor service visit. I don't always use Audi dealership service, but I'm glad I did...and now I will consider them first when my new Q5 needs further attention. More

by TARAKONATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
August 30, 2022

Tremendous experience. Randy H. was absolutely incredible. Above & Beyond does not begin to describe the service we received. Mitch was also incredible! Will be more than h More

by ALEXANDER14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini
August 25, 2022

John always provides a thorough service of my vehicle. Excellent communication and prompt service are always appreciated! More

by DawnT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strobel
Apr 22, 2023 -

DawnT responded

John always provides a thorough service of my vehicle. Excellent communication and prompt service are always appreciated.

August 25, 2022

I had great service with a very friendly staff when I was at dealership. Thanks. More

by MOC121
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 24, 2022

John Strobel was great to work with! I had my car in for 2 recalls and 2 other issues. He was great in informing me of what they found and repairs! Loved the video text message showing More

by DRHARGADON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 24, 2022

Great experience all around from making the appointment to fixing the problem and following up. Very friendly & courteous staff and very clean & comfortable waiting area. More

by MIKEK221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Strobel
August 23, 2022

Brian is always professional, he answers all my questions with an informative response. He is a model service advisor, an example to for others to follow. More

by CAATLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
77
...