Audi Wyoming Valley - Service Center

I was able to schedule on line, expectations were explained, and work completed in a timely manner. explained, and work completed in a timely manner. More

Recall inspection went smoothly. I feel like the technical aspects were covered thoroughly. Mood was quiet and calm at WVM Audi for normal business. A+ I feel like the technical aspects were covered thoroughly. Mood was quiet and calm at WVM Audi for normal business. A+ More

Found out about broken wire (coincidentally? ) at point of repair from a footnote on the receipt. Never called to ask if I wanted repaired while vehicle was already on premises. No mention of th ) at point of repair from a footnote on the receipt. Never called to ask if I wanted repaired while vehicle was already on premises. No mention of the issue at vehicle pick up. Vehicle was in for warranty work that I had to make a stink about to get done. More

Took 3 phone calls just to get an appointment, and my car is still not fixed !! is still not fixed !! More

The staff went out of their way to make the buying experience as pleasant as possible. I would recommend this dealership to everyone. experience as pleasant as possible. I would recommend this dealership to everyone. More

They treat everyone very respectfully and are very kind. Well organized and did not feel pressured Well organized and did not feel pressured More

The problem was computer related…it needed to be updated. We are happy with the service. We are happy with the service. More

Great service. Loaner vehicle was ready and easy to pick up. Love the text message communications/updates. Loaner vehicle was ready and easy to pick up. Love the text message communications/updates. More

Great customer service. Service manager kept me updated throughout the process. Very professional. Pickup/drop off service makes all the difference Service manager kept me updated throughout the process. Very professional. Pickup/drop off service makes all the difference More