Audi Wyoming Valley - Service Center

Great service. Loaner vehicle was ready and easy to pick up. Love the text message communications/updates. Loaner vehicle was ready and easy to pick up. Love the text message communications/updates. More

Great customer service. Service manager kept me updated throughout the process. Very professional. Pickup/drop off service makes all the difference Service manager kept me updated throughout the process. Very professional. Pickup/drop off service makes all the difference More

Resolved problem promptly and efficiently. Kept me updated on progress of repair. Contact was easy Kept me updated on progress of repair. Contact was easy More

Brian explained the recall and installation process of the new MMI on the Q5 clearly and in detail. the new MMI on the Q5 clearly and in detail. More

Very clean. Staff concerned about my comfort. staff very pleasant and helpful. Staff also mindful of costs and explained everything Staff concerned about my comfort. staff very pleasant and helpful. Staff also mindful of costs and explained everything More

Brian is very knowledgeable and helpful. He takes the time to explain issues and costs He takes the time to explain issues and costs More

Satisfied my recall in a very timely matter. Great service as usual. Communication excellent thanks for your service Great service as usual. Communication excellent thanks for your service More

Brian is the best! He's professional, courteous, knowledgeable, helpful, communicative and a person of integrity. I felt like I was in capable hands with him. The four He's professional, courteous, knowledgeable, helpful, communicative and a person of integrity. I felt like I was in capable hands with him. The four star-rating is because another person in the service area communicated poorly and gave little thought to the requested repairs, thereby creating a massive inconvenience for me. More

Curtious, professional and informative. My service was scheduled ahead of time and I waited for my vehicle. My service was scheduled ahead of time and I waited for my vehicle. More

Came in for a routine FOB and got it done quickly. Brian was awesome as always Brian was awesome as always More