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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
892 Reviews

892 Reviews of Audi Wyoming Valley - Service Center

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November 24, 2022

The staff went out of their way to make the buying experience as pleasant as possible. I would recommend this dealership to everyone. More

by KPOLEGMAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Hozempa
November 23, 2022

They treat everyone very respectfully and are very kind. Well organized and did not feel pressured More

by Kim Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurtis
November 20, 2022

The problem was computer related…it needed to be updated. We are happy with the service. More

by BCOLAN1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
November 18, 2022

Great service. Loaner vehicle was ready and easy to pick up. Love the text message communications/updates. More

by TRXICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

Resolved problem promptly and efficiently. Kept me updated on progress of repair. Contact was easy More

by JEFFKILEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
November 17, 2022

Great customer service. Service manager kept me updated throughout the process. Very professional. Pickup/drop off service makes all the difference More

by GARYJR3001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini
November 12, 2022

Brian explained the recall and installation process of the new MMI on the Q5 clearly and in detail. More

by GOWEN78834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Very clean. Staff concerned about my comfort. staff very pleasant and helpful. Staff also mindful of costs and explained everything More

by CONNIECONRAD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LISA, John Strobel
November 10, 2022

Brian is very knowledgeable and helpful. He takes the time to explain issues and costs More

by JBANKS701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

Satisfied my recall in a very timely matter. Great service as usual. Communication excellent thanks for your service More

by MIKEYBENZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
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