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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
909 Reviews

909 Reviews of Audi Wyoming Valley - Service Center

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January 08, 2023

The people are all very friendly and courteous. They have excellent product knowledge to answer your questions. The environment is clean and welcoming. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2023

Excellent customer service and no problems or concerns. Longer than usual to schedule appointment. Sefvice completed on time. More

by JoeCass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

We were stranded on a cold nite halfway to our destination, York, on 12/26. For senior seniors this was a very stressful situation - our Audi was DOA. Joe and his colleagues made us comfortable More

by stevedbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

They are fast, convenient, thorough, friendly and very knowledgeable which puts my mind at ease. More

by MIRIGLIANO
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

..no problems and the pick up service was fine. Will definitely continue to use them in the future More

by ADRIAN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
December 29, 2022

THIS IS THE BEST DEALERSHIP EVER! COURTEOUS, EFFICIENT, CAPABLE, FRIENDLY, ACCOMMODATING, HELPFUL AND ALL IN ALL A PHENOMENAL PLACE TO BUY A CAR AND TO REPAIR IT. More

by BARBMEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel
December 29, 2022

Audi of Wyoming Valley service department is always a 10 out of 10. They are totally the best in service. I would never go anywhere else. More

by Scirocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
December 24, 2022

Very courteous and efficient staff who kept me informed through out the service of my vehicle. More

by EGADS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
December 24, 2022

This was my first visit for service and it was most excellent. Everything was handled professionally. More

by TRACEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

Valet service works well. Service department listens to concerns and deals with them first time around. More

by POBRIEN146
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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