Back

Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
892 Reviews

892 Reviews of Audi Wyoming Valley - Service Center

Sort by
January 21, 2023

My service experience has been very good. The loaner car was great. I will return. More

by FAFIKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, John Strobel
January 21, 2023

Have been dealing with Audi Wyoming Valley for at least 25 years. Always receive prompt attention, excellent service and explanations More

by JWIDG54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

Happy with Audi Wyoming Valley. The place always looks well-kept when visiting and the staff are very nice and polite to us. We're satisfied with the work they perform on our vehicl More

by R.OLASKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
January 20, 2023

Great fast and good customer service as well called and sent msgs regarding what was being serviced More

by LAUREN021514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
January 20, 2023

This place is the best for purchasing and servicing my Audi: I’ve purchased 4 cars from this dealership. More

by jgehret76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel
January 19, 2023

Always happy with service. Communication poor this time. No word for 10d after drop off More

by THOMAS.ERCHINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Easy in and out, attentive staff, friendly. Good communication with me about time car was ready More

by MPC380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

Excellent service. Brian went above and beyond to get the wheel fixed, and everything else done quickly. More

by CAS560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
January 16, 2023

Audi Wyoming Valley has been great, but it took Audi 7 weeks (48 days) to supply them with an alternator. I expect Volkswagen Credit to credit my lease payments for that timee. More

by EMAIER
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

My car maintenance was performed within the time frame given to me at drop off. More

by dmadajewsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
Feb 23, 2024 -

dmadajewsk responded

I was kept informed with the progress of my vehicle’s service, and the car was returned to me cleaner than when I dropped it off.

Feb 23, 2024 -

dmadajewsk responded

See above response

Apr 01, 2024 -

dmadajewsk responded

Excellent response to my needs without a service appointment

...
68
...