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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
892 Reviews

892 Reviews of Audi Wyoming Valley - Service Center

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February 12, 2023

Always friendly and the service was fine. Had a state inspection and tires rotated in and out fast More

by fsavarese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Could not ask for a better experience dealing with Charlie McFadden and Randy Hozempa. They always make the process as effortless as possible. This was our eighth purchase experience. Wouldn’t go any More

by JPACP
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Brian always keeps me up to speed on my servicing, telling me when there are issues that may need addressed that I hadn’t know about. More

by MARC.E.MOZDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiasha??, John Strobel
February 07, 2023

Ease of addressing a recall was amazing. All staff that contacted me, as well as the valet driver were professional & efficient. This is my first Audi, my first auto from this dealership. I More

by lkinzi63
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

Excellent, efficient service. Great valet service. High professionalism. Valet got me to & from my meeting while my car was being serviced. No waiting. More

by CHRISTINE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald—the valet. Exceptional.
February 03, 2023

Service is thorough, friendly and fast. I am completely satisfied with every experience I’ve had at this dealership. More

by Nina.capitano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
February 02, 2023

I have been here past two years for my car services & Brian is the go to guy. He has been nothing but best for me. More

by NPATEL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

Joe Garcia and Mitch Kotarski made my entire experience fluid and seamless. From the beginning, before I even made the trip to the dealership from Long Island NY, Joe was very responsive with clear communi More

by PATCON18
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

Good service and dealership. Would recommend for purchase and service of your Audi needs ty. More

by BRENDA_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel
January 23, 2023

I am overall very please with the service here at the Wyoming Valley Audi. Staff are all very nice. More

by PTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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