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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
892 Reviews

892 Reviews of Audi Wyoming Valley - Service Center

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March 11, 2023

Randy was excellent to deal with. Mitch as well…he got me approved before getting there. Much appreciated More

by MHEDDEN
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
March 10, 2023

John always does an amazing job of coordinating my service! Fast, reliable, and well done! More

by AL.NEUNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel
March 10, 2023

John and Brian have been my service reps for years and they are both the best. Very attentive and always go above and beyond. More

by PATTID762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
March 07, 2023

Our salesperson John Garcia was very attentive to our needs and the situation we were in. our whole closing smoothly. This the fifth vehicle we purchased from Wyoming Valley Motors, and we were always sa More

by fpantucci
Recommend Dealer
Yes
Employees Worked With
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2023

Excellent service and courteous friendly staff. I was in and out in a timely fashion . More

by OUTPOST54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel
March 02, 2023

Vehicle was not equipped with what was on the sticker. I was told it would take only a day to fix but it took two weeks. Then the driver who brought my car back wanted me to pay $20.00 for gas. I'm begi More

by TRAFFORDTRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Goas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Got me out quickly, without rushing process. Comfortable waiting area with appreciated amenities. Thorough explanation of entire process. More

by MariaHurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
February 28, 2023

Brian Kutzor, you are the BEST! He knows my car, my name and how to get whatever is needed done. He is very experienced and always makes Audi service easy and top notch. Very muc More

by Smart Partner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Excellent service and the service advisors are very knowledgeable and answered warranty questions I had More

by RICHH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlynn
February 25, 2023

Very friendly and experienced staff. Answered all my questions and concerns about my car and what was going to be done. More

by THOMASMOTOVIDLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
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