Audi Wyoming Valley - Service Center

Audi Wyoming Valley responded

Thank you for taking the time to provide us with your feedback. We are glad to hear that you were satisfied with the work done on your car. However, we are deeply sorry to hear that you had a negative experience with our service manager. We strive to provide excellent customer service, and we apologize for falling short of your expectations. We take all complaints seriously, and we will be investigating this matter further to ensure that we take appropriate action. We value your business and appreciate your feedback. If there is anything else we can do to address your concerns, please do not hesitate to reach out to us. We hope to have the opportunity to make things right and provide you with a better experience in the future.

Audi Wyoming Valley responded

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had a great experience with our service advisor, Brian. It's always our goal to provide the best possible service to our customers, and we're glad to hear that Brian took great care of you. We appreciate your kind words about Brian and his dedication to ensuring his customers are taken care of. It's always great to hear feedback like this, as it lets us know we're on the right track. Thank you for choosing our dealership for your service needs, and we look forward to serving you in the future

Audi Wyoming Valley responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you received excellent customer service from beginning to end and that our Service Advisor, John Strobel was friendly and helpful throughout your visit. We strive to provide top-notch customer service to all of our clients, and it's great to hear that we hit the mark with you. Please don't hesitate to reach out if you have any further needs or questions in the future. Thank you again for choosing our services!

Audi Wyoming Valley responded

Thank you for taking the time to leave a review of our services. We are pleased to hear that you were satisfied with the level of service we provided. However, we apologize that the diagnosis of your tires was not accurate. We understand how important it is to have your vehicle diagnosed correctly, and we take full responsibility for any errors made. We would appreciate the opportunity to further investigate the issue with your tires and make things right for you. Please do not hesitate to contact us to discuss this matter further. We value your business and feedback and hope to have the opportunity to serve you again in the future.

Audi Wyoming Valley responded

Thank you for taking the time to leave us a review! We're thrilled to hear that your experience working with us was very easy and that you found our explanations clear and concise. Our team works hard to ensure that our clients have a smooth and stress-free experience, and we're happy to know that we met your expectations. We take pride in delivering our projects on time and without any issues, so we're glad to hear that your project was completed to your satisfaction. Thank you for choosing us for your project, and please don't hesitate to reach out to us if you need any further assistance in the future.

Audi Wyoming Valley responded

Thank you for taking the time to leave such a positive review! It means a lot to us to hear that we are doing a good job and that our efforts are appreciated. We are thrilled to hear that you think we are the best and that our work has been valuable to you. At our core, we are committed to providing the best service possible to all of our clients, and it's gratifying to know that our efforts have made a difference. We will continue to work hard to ensure that we meet your expectations and deliver the highest quality service possible. Thank you once again for your kind words and for your support. We truly appreciate it!

Audi Wyoming Valley responded

Thank you for your positive review of our service! We are thrilled to hear that you enjoy your car and the people who service it. We appreciate your feedback regarding the car wash and will make sure to include it in our service in the future. We want to ensure that your experience with us is the best it can be, and we look forward to continuing to provide you with excellent service. Thank you for choosing us to take care of your car.

Audi Wyoming Valley responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you have found our team to be professional, efficient, organized, friendly, and very helpful. We take pride in providing exceptional service to all of our customers, and it's always great to receive feedback that confirms our commitment to meeting their needs. We're glad that we've been able to listen and accommodate your needs effectively. Thank you for choosing us as your provider, and we look forward to continuing to exceed your expectations in the future!

Audi Wyoming Valley responded

Thank you so much for your kind words! We are thrilled to hear that you have had such a positive experience with our services. At our company, we strive to provide exceptional customer service and support, and we are delighted to hear that we have been able to meet your expectations. We take pride in being there for our customers whenever they need us, and we are always here to help you with any issues you may encounter. Thank you for your loyalty, and we look forward to continuing to serve you in the future.

Audi Wyoming Valley responded

Thank you for taking the time to leave a review for Audi Wyoming Valley. We're thrilled to hear that you had a positive experience with our service department and that the server was quick to attend to your needs. We understand that timely and efficient service is important to our customers, and we're glad that we were able to deliver on that promise for you. At Audi Wyoming Valley, we strive to provide exceptional service and build lasting relationships with our customers. It's wonderful to know that you choose us as your go-to service provider, and we look forward to continuing to meet your automotive needs in the future. Thank you again for your feedback and for choosing Audi Wyoming Valley.