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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
892 Reviews
Call Service Center (570) 714-6550

892 Reviews of Audi Wyoming Valley - Service Center

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March 23, 2023

Clean fast work nice people easy to get to good selections of cars didn’t have to wait long for service More

by JASONRDARLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2023

I have been taking my car there for years and I was always able to trust them More

by MELISSA.YAVORCHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
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March 21, 2023

It's a great team at Audi Wyoming Valley offering the best AWD cars on the market! More

by JOEFISRACING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
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March 21, 2023

Excellent overall service throughout the process from easy scheduling to courteous personnel and professional service. More

by MIKEK221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
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March 21, 2023

They are amazing with follow up questions and concerns and it was a very comprehensive appointment More

by SCACCHITTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
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March 20, 2023

My service experience was great. My car was taken in quickly and all of my concerns were dealt with professionally. More

by mdu1497449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 19, 2023

My service was excellent. My service manager explained each procedure with me. The showroom and waiting room was very clean and comfortable More

by Al and Geg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 19, 2023

Great experience, as always with Audi Wyoming Valley. I will be a return customer for my next purchase. More

by MFMORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel
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March 18, 2023

Excellent experience all around. Joe Brennan made everything easy from start to finish - including providing a loaner vehicle until my vehicle arrived. Joe had great knowledge of t More

by RMETCHO
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Audi Wyoming Valley responded

Thank you for taking the time to leave us such a glowing review! We're thrilled to hear that you had an excellent experience with Wyoming Valley Audi and that Joe Brennan provided you with outstanding customer service. We're delighted to hear that Joe made everything easy for you from start to finish, including providing a loaner vehicle until your vehicle arrived. It's fantastic to know that his knowledge of the different vehicles available helped you make an informed decision, and that he kept in touch with you throughout the entire process. We're also pleased to hear that Joe explained every aspect of the vehicle to you with precise and professional detail when it arrived. Our team takes great pride in ensuring that our customers understand every aspect of their new vehicle. We're glad that the financing end of the sale was quick and easy for you, too. Our team works hard to make the process as seamless and stress-free as possible. Thank you for choosing Wyoming Valley Audi for your vehicle purchase. We're thrilled that you're happy with your new vehicle and the customer service you received. We appreciate your business and look forward to seeing you again in the future.

March 15, 2023

I've bought my past six Audis from them and never had one issue. The sales department always worked with me on pricing, and the service department - especially Brian - always crushed it for me! More

by CM2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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