Audi Wyoming Valley - Service Center

Audi Wyoming Valley responded

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you have always had a great experience with our service department and that Brian has been a standout professional. Our team takes pride in providing top-notch service and ensuring that all work is done in a timely manner. It's great to know that we've been able to meet your expectations consistently. Once again, thank you for your kind words and for choosing us as your service provider. We look forward to continuing to provide you with exceptional service in the future.

Audi Wyoming Valley responded

Thank you for taking the time to share your positive experience at our Audi Wyoming Valley. We are thrilled to hear that you found our customer service to be great and that the atmosphere was pleasant. We take pride in providing a clean and welcoming environment for our customers. We are also glad to know that your experience was smooth and our team was able to assist you in a friendly and nice manner. We strive to make every customer feel valued and appreciated, and we are pleased to hear that we have met your expectations. Once again, we appreciate your kind words and hope to have the pleasure of serving you again in the future.

Audi Wyoming Valley responded

Thank you for taking the time to provide us with your feedback. We are glad to hear that you were satisfied with the work done on your car. However, we are deeply sorry to hear that you had a negative experience with our service manager. We strive to provide excellent customer service, and we apologize for falling short of your expectations. We take all complaints seriously, and we will be investigating this matter further to ensure that we take appropriate action. We value your business and appreciate your feedback. If there is anything else we can do to address your concerns, please do not hesitate to reach out to us. We hope to have the opportunity to make things right and provide you with a better experience in the future.

Audi Wyoming Valley responded

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had a great experience with our service advisor, Brian. It's always our goal to provide the best possible service to our customers, and we're glad to hear that Brian took great care of you. We appreciate your kind words about Brian and his dedication to ensuring his customers are taken care of. It's always great to hear feedback like this, as it lets us know we're on the right track. Thank you for choosing our dealership for your service needs, and we look forward to serving you in the future

Audi Wyoming Valley responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you received excellent customer service from beginning to end and that our Service Advisor, John Strobel was friendly and helpful throughout your visit. We strive to provide top-notch customer service to all of our clients, and it's great to hear that we hit the mark with you. Please don't hesitate to reach out if you have any further needs or questions in the future. Thank you again for choosing our services!

Audi Wyoming Valley responded

Thank you for taking the time to leave a review of our services. We are pleased to hear that you were satisfied with the level of service we provided. However, we apologize that the diagnosis of your tires was not accurate. We understand how important it is to have your vehicle diagnosed correctly, and we take full responsibility for any errors made. We would appreciate the opportunity to further investigate the issue with your tires and make things right for you. Please do not hesitate to contact us to discuss this matter further. We value your business and feedback and hope to have the opportunity to serve you again in the future.

Audi Wyoming Valley responded

Thank you for taking the time to leave us a review! We're thrilled to hear that your experience working with us was very easy and that you found our explanations clear and concise. Our team works hard to ensure that our clients have a smooth and stress-free experience, and we're happy to know that we met your expectations. We take pride in delivering our projects on time and without any issues, so we're glad to hear that your project was completed to your satisfaction. Thank you for choosing us for your project, and please don't hesitate to reach out to us if you need any further assistance in the future.

Audi Wyoming Valley responded

Thank you for taking the time to leave such a positive review! It means a lot to us to hear that we are doing a good job and that our efforts are appreciated. We are thrilled to hear that you think we are the best and that our work has been valuable to you. At our core, we are committed to providing the best service possible to all of our clients, and it's gratifying to know that our efforts have made a difference. We will continue to work hard to ensure that we meet your expectations and deliver the highest quality service possible. Thank you once again for your kind words and for your support. We truly appreciate it!

Audi Wyoming Valley responded

Thank you for your positive review of our service! We are thrilled to hear that you enjoy your car and the people who service it. We appreciate your feedback regarding the car wash and will make sure to include it in our service in the future. We want to ensure that your experience with us is the best it can be, and we look forward to continuing to provide you with excellent service. Thank you for choosing us to take care of your car.

Audi Wyoming Valley responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you have found our team to be professional, efficient, organized, friendly, and very helpful. We take pride in providing exceptional service to all of our customers, and it's always great to receive feedback that confirms our commitment to meeting their needs. We're glad that we've been able to listen and accommodate your needs effectively. Thank you for choosing us as your provider, and we look forward to continuing to exceed your expectations in the future!