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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
913 Reviews

913 Reviews of Audi Wyoming Valley - Service Center

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June 08, 2023

Addressed and corrected all issues. Friendly and knowledgeable staff. Had a loaner for the duration of my car being fixed. More

by Amw5521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Staff was extremely helpful and pleasant. The facility was spotless and everything was very well organized. Love my experience! More

by Nismo0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Tiana Davis
June 07, 2023

Wyoming valley Audi is a great dealership. We have purchased at least 6 vehicles from them and they are always very responsive and go above and beyond for service More

by ronyanoski1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ubaldini, John Strobel
June 05, 2023

Courteous and helpful. My complaint is with the motor not the dealership.70,000 miles and losing a quart of oil every 1700 miles is totally unacceptable. More

by KCOONEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Excellent service! Great customer focus and attention to detail. Always a pleasure. Thanks very much! More

by karen.spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Maleninsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
May 29, 2023

Everything is run professionally . Brian is always pleasant & helpful. That’s what keeps me coming back More

by Sperlingmk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Clear and concise communication. Prompt service in a beautiful atmosphere while waiting for car service. Highly recommend this dealership! More

by CARMELLAPRETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
May 26, 2023

This guys are good! Thank you again 1 2 3 4 5 good job! God Bless More

by felipecavakinho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlynn Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel
May 25, 2023

Fantastic! They were very helpful, experience was great, I would recommend there service to my friends More

by PATRICK.DIRENZO.42.TD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Lisa Maximowicz, Tiana Davis
May 25, 2023

This dealership needs new management no one can be bothered to answer the phone when the receptionist goes on lunch????? More

by JULIEWAICHULIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Goas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Maximowicz, Tiana Davis
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