Audi Wyoming Valley - Service Center
Wilkes-Barre, PA
892 Reviews of Audi Wyoming Valley - Service Center
Randy was great, helped me purchase my Audi A3 in a timely manner and was able to do most of the time consuming tasks over the phone with him. timely manner and was able to do most of the time consuming tasks over the phone with him. More
John was great through out the process, very responsive and informative. However, I was disappointed in the condition of the vehicle that was returned to me. Immediately upon receiving it I noticed brake d and informative. However, I was disappointed in the condition of the vehicle that was returned to me. Immediately upon receiving it I noticed brake dust everywhere! All over the tires, rims, brakes, everywhere. There was also tire lube or bead sealer around the tires and on the rims. I expected more attention to detail out of Audi service department, and would have appreciated it being cleaned off and returned in a similar condition that it was dropped off in. I would be happy to provide pictures if requested. More
Competent, Courteous, Professional Joe Goas Service Director John Stroebel Sevice Advisor Brian Kutzor Service Advisor These 3 Gentlemen are all 5 Stars! I will continue to buy and service my 20 Director John Stroebel Sevice Advisor Brian Kutzor Service Advisor These 3 Gentlemen are all 5 Stars! I will continue to buy and service my 2019 Q5 Audi with Audi Wyoming Valley and refer family and friends!! More
Service desk and salesperson Very friendly, and informative- thank you for the complimentary car wash. Maybe a video showing inspection of engine and sensors would be good but like the video showi informative- thank you for the complimentary car wash. Maybe a video showing inspection of engine and sensors would be good but like the video showing tires and brakes . More
Very efficient service. The pick up and return was very smooth. The quality of work is excellent The pick up and return was very smooth. The quality of work is excellent More
Always a great experience with Wyoming Valley Motors with more than 20 years of experience! more than 20 years of experience! More
I always take the A3 to them. The service department and technicians are very knowledgeable and most helpful. The service department and technicians are very knowledgeable and most helpful. More
Very pleased with the staff addressing our concerns. Starting with Service staff to our sales Rep Kyle. Professional all the way. Starting with Service staff to our sales Rep Kyle. Professional all the way. More