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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
937 Reviews
Call Service Center (570) 714-6550

937 Reviews of Audi Wyoming Valley - Service Center

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May 30, 2024

Very professional and sensitive to the needs of their clients. They are timely in their response. More

by kboras52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Narcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Grubb
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May 29, 2024

Audi of Wyoming Valley is always a 10 out of 10 with service from start to finish. I always recommend them. More

by Scirocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024

Excellent service, great communication from the service staff, couldn't ask for better experiences with the Audi team. More

by M Gogas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024

Everytime i visit this delearship, always please with their response and service. I hv been always attnaded by the representive and provide me service without appoinment too. More

by Dipaksinh Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Narcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024

Service manager booked appointment easily. Valet service were very good. They send a video of what they did. More

by GILROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024

Professional, courteous, timely all the way. Provided nice loaner vehicle. Service solved the issue. Thank you More

by TPMDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Grubb
Report | Print
May 21, 2024

Professional clean did have to wait past agreed pickup time. Still await salesman quote for trade in value and options for newer vehicle More

by beakerowen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024

they communicated well and were very informative. I didn't feel pressured to perform all repairs . More

by stutzman.josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Audi Wyoming Valley responded

Thank you for sharing your feedback! We’re glad to hear that our team communicated effectively and provided you with all the information you needed. We strive to create a comfortable environment for our customers, so it's great to know you didn't feel pressured to perform all repairs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business!

May 21, 2024

The service manager and all of the associates in the service area are always so helpful. Joe always greets me with a smile and keeps me in the loop with texts & videos while my vehicle is being serviced More

by CHERYL8980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We are thrilled to hear about your positive experience with our service team at Audi Wyoming Valley. It's wonderful to know that Joe and the rest of our associates have been helpful and kept you informed throughout your service visits. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional service. If you ever need anything else, please don't hesitate to reach out. Safe travels!

May 20, 2024

Excellent service and prompt response also service is done in timely manner and explains everything in detail More

by ANUP101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Hozempa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Audi Wyoming Valley responded

Thank you for your wonderful feedback! We’re delighted to hear that you received excellent service and prompt responses from our team. It's great to know that your service was completed in a timely manner and that everything was explained to you in detail. We aim to provide the best experience for our customers, and your satisfaction is our priority. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!

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