Audi Wyoming Valley - Service Center

Audi Wyoming Valley responded

Thank you so much for your kind words! We are thrilled to hear about your positive experience with our service team at Audi Wyoming Valley. It's wonderful to know that Joe and the rest of our associates have been helpful and kept you informed throughout your service visits. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional service. If you ever need anything else, please don't hesitate to reach out. Safe travels!

Audi Wyoming Valley responded

Thank you for your wonderful feedback! We’re delighted to hear that you received excellent service and prompt responses from our team. It's great to know that your service was completed in a timely manner and that everything was explained to you in detail. We aim to provide the best experience for our customers, and your satisfaction is our priority. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!

Audi Wyoming Valley responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experiences with Brian Kutzor. It's wonderful to know that he has been accommodating and knowledgeable, always ready to answer your questions or schedule appointments with a loaner vehicle. Your satisfaction is our top priority, and we’re glad Brian has been able to meet your expectations. If you need anything else, please feel free to reach out. We appreciate your trust in us and look forward to continuing to serve you!

Audi Wyoming Valley responded

Thank you for your kind words, Preston! We're delighted to hear that you had a great experience with us at Audi Wyoming Valley. It's wonderful to know that Joseph provided excellent service as your salesman. We appreciate your trust and look forward to helping you with your next Audi purchase. If you need anything in the meantime, please don't hesitate to reach out.

Audi Wyoming Valley responded

Thank you for your feedback! We’re pleased to hear that our service department was accommodating and that the process went smoothly for you. Providing a loaner vehicle and ensuring a hassle-free experience is important to us. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!

Audi Wyoming Valley responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that everyone at Audi Wyoming Valley was helpful and friendly, and that we were able to accommodate your schedule for service. Providing a beautiful loaner car and keeping you informed about your service needs are priorities for us, so we're glad to hear that you appreciated those efforts. It's great to know that you felt informed about your service options and recommendations, and that our service manager thoroughly explained everything to you upon pickup. We take pride in delivering clean vehicles after service, and we're delighted that your Audi came back even cleaner than before. Thank you for recommending us, and we look forward to serving you and others in the future!

Audi Wyoming Valley responded

Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with us over the past 20 years. Providing excellent service and ensuring our customers are always well-informed and satisfied is our top priority. It's wonderful to know that our efforts to keep you updated and accommodate your needs have been appreciated. We truly value your loyalty and look forward to continuing to provide you with the best service possible for many years to come. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for choosing us!

Audi Wyoming Valley responded

Thank you immensely for your thoughtful feedback! We are thrilled to hear about your positive experience with our Audi service team. Delivering exceptional service from the moment you schedule an appointment to the completion of your service is always our top priority. It brings us great pleasure to know that you found our staff to be efficient and accommodating throughout your visit. We understand the importance of clear communication and transparency, which is why we strive to explain all work done on your Audi in detail. Brian will be delighted to hear that his efforts in this regard were appreciated. Maintaining a clean and inviting waiting area is something we take pride in, and we're glad to hear it contributed to your overall experience. Our sales team is always eager to discuss the latest Audi models and features, and we're delighted you found their presence helpful during your visit. Moreover, we understand that our customers have busy schedules, which is why we offer convenient Saturday hours to better accommodate your needs. Your satisfaction is our greatest reward, and we are grateful for your trust in our service. Should you have any further questions or require assistance in the future, please don't hesitate to reach out.

Audi Wyoming Valley responded

Thank you so much for taking the time to share your feedback! We're thrilled to hear that Randy provided you with such an exceptional experience. Going above and beyond is what we strive for here, and it's wonderful to know that Randy was able to make your experience flawless. We'll be sure to pass along your kind words to him. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future!