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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
909 Reviews

909 Reviews of Audi Wyoming Valley - Service Center

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June 01, 2024

Always professional. The video of the vehicle is always helpful. I trust them with my vehicle. More

by shooter98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Audi Wyoming Valley responded

it's fantastic to hear that you consistently experience professionalism from us. We're committed to providing top-notch service, and we're thrilled that our video presentations of your vehicle are proving helpful. Your trust means the world to us, and we're grateful for the opportunity to care for your vehicle. If there's ever anything more we can do to enhance your experience, please don't hesitate to let us know.

May 30, 2024

I came in for the spring service special, which included my tires being rotated. They were not. I texted the service advisor; I was ignored. Got a call today asking how the service was, so I told her the sa More

by Lindsey Drescher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Goas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Toassacci
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Very professional and sensitive to the needs of their clients. They are timely in their response. More

by kboras52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Narcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Grubb
May 29, 2024

Audi of Wyoming Valley is always a 10 out of 10 with service from start to finish. I always recommend them. More

by Scirocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Excellent service, great communication from the service staff, couldn't ask for better experiences with the Audi team. More

by M Gogas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Everytime i visit this delearship, always please with their response and service. I hv been always attnaded by the representive and provide me service without appoinment too. More

by Dipaksinh Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Narcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Professional, courteous, timely all the way. Provided nice loaner vehicle. Service solved the issue. Thank you More

by TPMDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Grubb
May 22, 2024

Service manager booked appointment easily. Valet service were very good. They send a video of what they did. More

by GILROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

they communicated well and were very informative. I didn't feel pressured to perform all repairs . More

by stutzman.josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Audi Wyoming Valley responded

Thank you for sharing your feedback! We’re glad to hear that our team communicated effectively and provided you with all the information you needed. We strive to create a comfortable environment for our customers, so it's great to know you didn't feel pressured to perform all repairs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business!

May 21, 2024

Professional clean did have to wait past agreed pickup time. Still await salesman quote for trade in value and options for newer vehicle More

by beakerowen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
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