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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
909 Reviews
Call Service Center (570) 714-6550

909 Reviews of Audi Wyoming Valley - Service Center

Sort by
June 11, 2024

Everybody was great. Joseph was very helpful and Mitch was awesome also. Best in the area More

by DAWNBALBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Grubb
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Jun 20, 2024 -

Audi Wyoming Valley responded

It's fantastic to hear about your positive experience! Joseph and Mitch are indeed stellar team members, and it's wonderful to know that they provided you with excellent assistance. We're thrilled to be recognized as the best in the area, and we're committed to maintaining that standard. Thank you for taking the time to share your feedback!

June 10, 2024

Service is great! They send you a video showing what the problem is and also a 4 point check! I definitely recommended More

by Byron Naldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Grubb
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Jun 20, 2024 -

Audi Wyoming Valley responded

Thank you so much for your glowing review! We're thrilled to hear that you appreciated our service and found our video explanation and 4-point check helpful. Recommendations like yours mean the world to us. If you ever need assistance again or have any questions, don't hesitate to reach out. We're here to help!

June 08, 2024

They absolutely take care of you at this location. They are always very accommodating and very helpful More

by JOHN.LEFANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Audi Wyoming Valley responded

I'm thrilled to hear about your positive experience! Providing excellent service and ensuring customers feel cared for is always our top priority. We're grateful for your kind words and look forward to serving you again in the future!

June 07, 2024

Great service when getting my car serviced for an oil change inspection and overall 20k lookover More

by ISHA62786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Audi Wyoming Valley responded

We're thrilled to hear about your positive experience with our service! Ensuring your car is running smoothly and safely is always our top priority. Thank you for choosing us for your oil change, inspection, and 20k lookover needs. If there's anything else we can assist you with in the future, don't hesitate to reach out. Safe travels!

June 04, 2024

Great quality work and knowledgeable staff. Great amenities. Easy to use app as well as easy quick scheduling More

by SISCO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jun 20, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that our team was able to provide you with quality service. We take pride in ensuring that our staff is knowledgeable and that our amenities meet your expectations. It's fantastic to know that you found our app user-friendly and our scheduling process quick and convenient. We appreciate your feedback and look forward to serving you again in the future!

June 04, 2024

The work was TOO EXPENSIVE and should have been much less. Some rebate or something More

by sluciani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 02, 2024

I have nothing but good things to say about Audi Wyoming Valley especially Brian. He has been extremely helpful. More

by RUBYJEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Audi Wyoming Valley responded

It's fantastic to hear about your positive experience with Audi Wyoming Valley, particularly with Brian's exceptional assistance! Providing excellent customer service can truly make all the difference, and it sounds like Brian went above and beyond to ensure your satisfaction. If there's anything else we can assist you with or any further feedback you'd like to share, please don't hesitate to reach out. We're here to help!

June 01, 2024

Service was on time and completed in a professional manner. A a a a a More

by ALOW333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Audi Wyoming Valley responded

Thank you for your kind words! We're thrilled to hear that you were satisfied with our service. Providing timely and professional service is always our top priority, and we're delighted to know that we met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

June 01, 2024

Brian was excellent! He was very helpful and knowledgeable when I brought my vehicle in. He kept me informed of what was happening with my vehicle! He was very polite. More

by JKTM2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Audi Wyoming Valley responded

It's fantastic to hear such positive feedback about Brian! We're thrilled that he provided you with exceptional service during your visit. Keeping customers informed and demonstrating politeness are key aspects of great customer service, and it sounds like Brian excelled in both areas. We'll be sure to pass along your kind words to him and the team. If there's anything else we can assist you with in the future, don't hesitate to let us know!

June 01, 2024

Wonderful dealership! Excellent customer service. I highly recommend this dealership to anyone who is looking to purchase an Audi. More

by TILLOTSONJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us and that you appreciated our excellent customer service. Your recommendation means a lot to us, and we're here to assist anyone looking to purchase an Audi or explore our range of services. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

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