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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
909 Reviews
Call Service Center (570) 714-6550

909 Reviews of Audi Wyoming Valley - Service Center

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July 01, 2024

Always great service, clean and on time. I would not take my car anywhere else. More

by Z1850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlynn Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yenchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Toassacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 28, 2024

Excellent Audi service Team! ! Joe Brennan And Brian were super helpful and friendly! Would highly recommend!! More

by jubaldini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Narcum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yenchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Rogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Miick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 27, 2024

Brian is absolutely the best service representative I’ve ever worked with. He is prompt to answer any questions and always does what is in the best interest of the client before the dealership. Absolutely l More

by TOMJODAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 24, 2024

The dealership accepted my vehicle immediately and they exceeded my expectations. The service was fast and well done. More

by DNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2024

I was recently at Wyoming valley audit the customer service was excellent and the waiting time it was short thank you More

by lourdespena32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience at Wyoming Valley. Providing excellent customer service and minimizing wait times are top priorities for us, so it's wonderful to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future!

June 19, 2024

Brian is great. He makes me want to return to Audi for future purchases. Thanks More

by PHIL.PARISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that Brian provided you with an excellent experience. Your satisfaction is our top priority, and we're delighted to know that you're considering Audi for your future purchases. If you have any questions or need further assistance, please don't hesitate to reach out. Thanks again for your feedback!

June 16, 2024

Dealing with them for several years 4 New Audis Met several knowledgeable, professional employees Stephen jesuit So kind and informative picked up and delivered my car couldn’t ask for better service t More

by BW1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jesuit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlynn Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Brennan
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Jun 20, 2024 -

Audi Wyoming Valley responded

Thank you so much for your continued trust and for sharing your wonderful experience with us! We're thrilled to hear that Stephen, Joe, Brennan, Brian, Marilyn, and Mike have consistently provided you with knowledgeable and professional service over the years. It's always our goal to make your experience as convenient and pleasant as possible, and we're delighted to know that we've met your expectations. Your kind words truly motivate our team to continue delivering the best service. We look forward to serving you and your Audis for many more years to come!

June 14, 2024

The service was great. Information was given on their progress while my vehicle was there .. No complaints. More

by Bart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Keeping our customers informed throughout the process is a top priority for us, and we're glad to know it made a difference for you. If you ever need assistance in the future, don't hesitate to reach out. Safe travels!

June 13, 2024

Fixed my fuel pump leak. Got a loaner Audi during the repair. Got 10% discount. Got me back on the road. Hope no more mice chew on my fuel pump. More

by RMTMSM1TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Audi Wyoming Valley responded

Thank you for sharing your experience with us! We're glad to hear that we could efficiently fix your fuel pump leak and provide you with a loaner Audi to keep you on the road during the repair. It's always our priority to ensure our customers' satisfaction, and we're happy to have been able to offer you a 10% discount as well. We'll keep our fingers crossed that those mischievous mice stay far away from your fuel pump in the future! If you ever need assistance again, don't hesitate to reach out.

June 12, 2024

I had a great experience at this dealership. The service was EXCEPTIONAL. From my phone call to schedule all through the service experience was perfect. The staff at Wyoming Valley Motors/Audi w More

by THECREATIVEPUMPKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Penelope
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Jun 20, 2024 -

Audi Wyoming Valley responded

That's fantastic to hear! It's always refreshing to encounter exceptional service, especially when it comes to something as significant as car maintenance. Wyoming Valley Motors/Audi sounds like they truly understand the importance of delivering top-notch customer care. It's great to know you had such a positive experience from start to finish. Thanks for sharing your feedback, and here's to many more seamless visits to the dealership for your Audi needs in the future!

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