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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
888 Reviews

888 Reviews of Audi Wyoming Valley - Service Center

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September 14, 2024

The Audi team is helpful and friendly. They work quickly to satisfy my needs. It’s a good experience. More

by RTAMBURRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kotarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Service people are friendly and knowledgeable. They go out of their way to make sure you are fully aware of whats being done . And explain everything when vehicle is ready. More

by no-vci-email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Service was handled professionally from start to finish. I appreciate the ease of yearly maintenance. More

by sandra_zdanavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Loved the transparency provided by the video assesment! Great communication regarding the status and cost to complete work. More

by EDROBIN6003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

No issues with service ! Like the video update. Have a nice day, and tomorrow as well More

by rgbprimemed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Very polite and positive. As a first time visitor I felt like I was a regular customer. Everything was clearly explained leaving no questions. I wouldn't hesitate to reccomend More

by Cathygee50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Exceptional customer service. Everyone was pleasant, courteous, knowledgeable and kept the customer informed of the progress during the wait More

by angela.loeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Video returned. Good job done. Car returned cleaned interior and exterior. Unable to provide loaner. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

They got my car in quickly. Also they got back to me quickly about the service. More

by DGREGG30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

I’m always impressed with the attention to detail and quality of service here. I have three Audis and they all come here for work. More

by dmshultz55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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