Audi Wyoming Valley - Service Center

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us. Our team strives to provide kind, attentive, and knowledgeable service, so it’s fantastic to know that we met your expectations. We truly appreciate your kind words about our communication and the quick, professional service you received. Your recommendation means a lot to us, and we can't wait to welcome you back for your next visit. If there’s anything specific you’d like us to assist you with next time, please don’t hesitate to let us know! Thanks again for choosing us, and see you soon!

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received great service and that Brian was able to assist you patiently throughout the process. We understand that dealing with problems can be stressful, and we're committed to ensuring our customers feel supported every step of the way. It's wonderful to know that we could stick with you until everything was resolved. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had such a positive experience with us. Our team, including Mike from the Service area, takes great pride in providing professional and knowledgeable service, and it's great to know that his video explanation made a positive impact on your visit. At Audi Wyoming Valley, we strive to ensure our customers are fully informed about their vehicles and the work we perform, and it sounds like we hit the mark with you! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

AUDI Q3 responded

Please pass on my "thanks" again to Joe and Mike, it is greatly appreciated. Lastly, I understnad wanting feedback concerning my service however, I feel one reply back to you says it all. Thank You John K.

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that we could quickly identify and resolve the issue with your vehicle. It's always our goal to provide prompt and efficient service, especially during unexpected situations like having your car towed in. We understand how important it is to get back on the road as soon as possible, and we're glad we could help you drive away satisfied. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again! Safe travels,

Audi Wyoming Valley responded

Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you found it easy to schedule your repairs and that our team met your expectations for punctuality and efficiency. At Audi Wyoming Valley, we strive to provide a seamless service experience for all our customers, and it’s great to know that we were able to deliver on that promise for you. Your feedback is invaluable to us and helps our team continue to improve and provide top-notch service. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to seeing you again!

Audi Wyoming Valley responded

Thank you so much for taking the time to leave us this wonderful review! We’re thrilled to hear that you had a positive experience with our service team. At Audi Wyoming Valley, we believe in keeping our customers informed every step of the way, so we're glad you appreciated the video updates. It's important to us that you feel involved in the process! We're also pleased to know that you found our pricing fair and that we met your service expectations. Delivering a clean vehicle is just one way we show our commitment to quality, and we’re glad we could deliver on that promise for you. If there’s anything else we can do for you or if you have any questions in the future, please don’t hesitate to reach out. Thank you once again for your kind words, and we look forward to seeing you again soon!

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that your car-buying journey was one of the best you’ve ever had. It means a lot to us that you drove nearly two hours to visit our dealership, and we’re delighted that the Q5 was exactly as described. Kyle and the rest of our team strive to make every part of the process as seamless as possible, from selecting the right vehicle to coordinating transport. We’re glad to hear that Kyle was able to assist you in connecting with the auto transport company and that everything went smoothly for you. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to continue providing excellent service. If you or your son ever need anything in the future, whether it's service, advice, or assistance, please don’t hesitate to reach out. Safe travels to South Carolina, and we hope to see you again soon!

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We’re thrilled to hear that you always have a great experience at our dealership. Your loyalty means the world to us, and it’s customers like you who motivate us to continuously provide exceptional service. Our team is dedicated to ensuring that every visit is as pleasant and efficient as possible, and we're glad to know that our efforts have made a positive impact on your Audi ownership experience. We look forward to continuing to serve you and your Audi for many years to come! If there's anything specific we can assist you with in the future or any feedback you'd like to share, please don't hesitate to reach out. We're always here to help! Warm regards,

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found working with us easy and enjoyed our customer service. Our team strives to provide friendly, professional, and high-quality service to all our valued customers, so your kind words truly mean a lot. If you have any further needs or questions, please don't hesitate to reach out. We're always here to help and look forward to seeing you again soon!

Audi Wyoming Valley responded

Thank you so much for taking the time to leave us such a positive review! We’re thrilled to hear that you experienced prompt and courteous service during your visit. Our team works hard to ensure that every customer feels valued and receives the best care possible, and it's wonderful to know that we met your expectations. We also appreciate your mention of our reasonable time frame for completing the work. Timeliness is important to us, and we strive to make sure our customers are back on the road as quickly as possible without compromising quality. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!