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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
991 Reviews

991 Reviews of Audi Wyoming Valley - Service Center

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July 23, 2025

Brian is friendly and informative. He accepted the car before service and facilitated the coordination for the loaner. At pick up he explained the servicing appropriately and so the de More

by MONTE.KAPEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Did not experience any issues. Did not actually speak with Brian, dealings were with Peynton. More

by SHER33182
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
July 18, 2025

I was greeted with courtesy and professionalism. My loaner car was ready. The service was performed on time. More

by JIM520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

I had major engine issues with my Audi and Joe Brennan worked tirelessly to make sure my warranty company honored the warranty. More

by MEMORYHURST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Grilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

The Audi team at this dealership is welcoming, accommodating and always provides what’s best for me and my vehicle. Excellent service! More

by kodigames1117
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Everyone was very nice, professional. My car had the service it was scheduled for in a timely manner. More

by GABRIELLA0519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Quick response. Always extremely courteous and customer oriented. Very satisfied with their professionalism. Thumbs up! More

by Cindysemail561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Excellent service and follow up! Thank you! Brian promised and delivered the vehicle complete exactly when he said he would. More

by Dfink0
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
Jul 13, 2025 -

Dfink0 responded

Excellent service and follow up! Thank you! Brian promised and delivered the vehicle complete exactly when he said he would.

July 13, 2025

I brought my 2017 Audi A6 in for a check engine light. I was very nervous that it was going to be something bigger than it ended up being! The cruise control was not working and the turbo on the engine ha More

by waters4211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Best service techs and customer reps. Thanks. Love the Q3 and Audi. Wyoming Valley Audi is the best More

by PREHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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