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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
948 Reviews

948 Reviews of Audi Wyoming Valley - Service Center

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May 11, 2025

They were awesome and very efficient! My car was in and out of there. Definitely would go again More

by Floridalover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Grilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexsandra Nikolić
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Joe and the entire service team at WV Audi are always friendly, professional & extremely timely. It's never a chore to have work done on my vehicle since they offer a loaner vehicle and have your car bac More

by CHERYL8980
Recommend Dealer
Yes
Employees Worked With
Joe the service advisor
May 06, 2025

Wyoming Valley Audi has an incredible service department. Joe, the service manager is absolutely top-notch! More

by ROJIMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Brennan
May 06, 2025

Prompt service, Attention to detail, excellent communication Video walk throughs of vehicle are always very informative and assist with planning ahead for what it will need. More

by DawnT
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
April 30, 2025

I was kept up to date with my vehicles service I appreciated the video of my car explaining what was done More

by sean108sandra
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
April 29, 2025

From scheduling to driving away I received excellent service! Kudos to Joe Goas he kept me well informed while I waited for my vehicle. He was polite and informative. He offered drinks and snacks to hel More

by JKTM2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

It was absolutely excellent. They kept me informed about my vehicle and were extremely professional. I will highly recommend! More

by SMH1989
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
April 28, 2025

I loved the video review and then the follow up. Staff are friendly and professional. More

by EMFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

From the moment I walked in, I was treated as if I was the only customer in the building. Brian helped me set up my phone and explained how to use it on the instrument panel. He also explained other thi More

by LILCV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Seamless Everything was great as always. Oil change every 5k, always great. Everything was great as always. Oil change every 5k, always great. Great great great More

by BREATHINJUKEBOX
Recommend Dealer
Yes
Employees Worked With
Joe Goaz
Apr 26, 2025 -

Audi Wyoming Valley responded

Thank you so much for your awesome feedback! We’re thrilled to hear that your experience with us continues to be seamless and positive every time. We truly appreciate your loyalty and trust in our team for your regular service visits. Looking forward to seeing you again at your next oil change — we’ll be ready to deliver another "great great great" experience!

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