Audi Wyoming Valley
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 AM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 AM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,418 reviews
Great service. I am glad the other deal fell through and Curtis was able to give me the information that the car was available. I am glad the other deal fell through and Curtis was able to give me the information that the car was available. More
We came to the Audi dealership in the market for another Volvo and wanted to compare it to an Audi. We called Wyoming Valley Audi and spoke with Curtis, who invited out to test drive a Q3. We were pleasant Volvo and wanted to compare it to an Audi. We called Wyoming Valley Audi and spoke with Curtis, who invited out to test drive a Q3. We were pleasantly greeted and Curtis was very professional and informative…we left that day buying an Audi! Thank you Curtis for meeting our needs and being so patient! More
First I had to call 5 times and just got connected to voicemails. When I went in they had no loaners although the salesman promised a loaner would always be available. So I had to wait in the waiting roo voicemails. When I went in they had no loaners although the salesman promised a loaner would always be available. So I had to wait in the waiting room of a dirty dealership. The floors were disgusting. I had to wait over 2 hours and there was no water or snacks. I used to go to a much smaller dealership in central PA and at least they were clean and offered refreshments while I waited because of their incompetent staff. And. Whatever you do. Do NOT go in the womens bathroom. I have seen cleaner bathrooms at 2 am in a college bar. There was toilet paper all over the floor (but none in the holders). The toilets hadn't been flushed....I wont continue, you get the point. Very low budget dealership. Go anywhere else if you can. More
Great customer service. They dont try to over sell you or pounce on you when you walk in the door. They listen to your needs and try to find something to fit your budget. Also very helpful if you have questi pounce on you when you walk in the door. They listen to your needs and try to find something to fit your budget. Also very helpful if you have questions after purchase. I can email my salesperson and get responses in a reasonable amount of time. More
Fantastic service! Helped me get exactly what i was looking for in a quick and sufficient amount of time looking for in a quick and sufficient amount of time More
Mitch was fantastic through the entire process! He was an expert and extremely helpful! Would highly recommend this dealership! expert and extremely helpful! Would highly recommend this dealership! More
Curtis set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Curtis was responsive, extremely knowledgeable, not only about the vehicle i customer experience. From the moment I reached out with a brief inquiry, Curtis was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! More
Curtis was very attentive to my requests. He was conscientious and kind. He was extremely knowledgeable about my vehicle and the entire process. Troy was good to work with also. conscientious and kind. He was extremely knowledgeable about my vehicle and the entire process. Troy was good to work with also. More