Audi Wyoming Valley

AWV is a seriously low quality place with extremely lousy service and unprofessional staff. Their staff is not honest about what kind of service they will provide and solves nothing for their customers. Wi service and unprofessional staff. Their staff is not honest about what kind of service they will provide and solves nothing for their customers. With a $170 diagnostic package, the diagnosis they offered was nothing more than a “maybe”. Imagine knowing that your car has a problem; you made an appointment with expert service to determine the specific cause of the problem, but all you get is “maybe the problem is this or that—I'm not 100% sure! More

For my last three cars, I have made use of AWV and Randy Hozempa. He is fantastic! Fun to deal with. Available to help. Hozempa. He is fantastic! Fun to deal with. Available to help. More

Curtis was great. He stayed late to make sure all our questions were answered even though he he had other plans. Curtis and the gentleman that completed our contact ma He stayed late to make sure all our questions were answered even though he he had other plans. Curtis and the gentleman that completed our contact made the entire process quick and easy. Very informative and no pressure process! More

Curtis was super friendly and knowledgeable. Came outside to greet me as soon as i showed up on the lot. Talked to him about what i was looking for and he got me a test drive in a new Q3 instant Came outside to greet me as soon as i showed up on the lot. Talked to him about what i was looking for and he got me a test drive in a new Q3 instantly. My entire experience at the dealership was awesome. Quick and easy and in just a few short hours i was on my way home in a brand new Q3! More

Curt was very knowledgeable and helpful in locating the vehicle I was interested in. He was very professional and always available to answer any questions. It was a pleasure dealing with him and his dealer vehicle I was interested in. He was very professional and always available to answer any questions. It was a pleasure dealing with him and his dealership. I would highly recommend him and the dealership to friends and family. It’s not often you find that level of courteousness and efficiency in completing the deal and following through on everything. More

Great service. I am glad the other deal fell through and Curtis was able to give me the information that the car was available. I am glad the other deal fell through and Curtis was able to give me the information that the car was available. More

We came to the Audi dealership in the market for another Volvo and wanted to compare it to an Audi. We called Wyoming Valley Audi and spoke with Curtis, who invited out to test drive a Q3. We were pleasant Volvo and wanted to compare it to an Audi. We called Wyoming Valley Audi and spoke with Curtis, who invited out to test drive a Q3. We were pleasantly greeted and Curtis was very professional and informative…we left that day buying an Audi! Thank you Curtis for meeting our needs and being so patient! More

First I had to call 5 times and just got connected to voicemails. When I went in they had no loaners although the salesman promised a loaner would always be available. So I had to wait in the waiting roo voicemails. When I went in they had no loaners although the salesman promised a loaner would always be available. So I had to wait in the waiting room of a dirty dealership. The floors were disgusting. I had to wait over 2 hours and there was no water or snacks. I used to go to a much smaller dealership in central PA and at least they were clean and offered refreshments while I waited because of their incompetent staff. And. Whatever you do. Do NOT go in the womens bathroom. I have seen cleaner bathrooms at 2 am in a college bar. There was toilet paper all over the floor (but none in the holders). The toilets hadn't been flushed....I wont continue, you get the point. Very low budget dealership. Go anywhere else if you can. More

Great customer service. They dont try to over sell you or pounce on you when you walk in the door. They listen to your needs and try to find something to fit your budget. Also very helpful if you have questi pounce on you when you walk in the door. They listen to your needs and try to find something to fit your budget. Also very helpful if you have questions after purchase. I can email my salesperson and get responses in a reasonable amount of time. More

Fantastic service! Helped me get exactly what i was looking for in a quick and sufficient amount of time looking for in a quick and sufficient amount of time More