Audi Wyoming Valley
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 AM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 AM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Although, I didn't buy my vehicle at Audi WV, their service has been very good. They communicate with quick responses. service has been very good. They communicate with quick responses. More
I had my car detailed and it by far exceeded my expectations! Very professional service done in a timely manner! expectations! Very professional service done in a timely manner! More
Great dealership! Professionalism in every department. They are helpful from the Sue’s floor to the service department Professionalism in every department. They are helpful from the Sue’s floor to the service department More
I had such a great experience at Audi Wyoming Valley with Joseph Garcia. It was my first purchase of an Audi. I had no idea what I was missing! Not only did I end up with a car I absolutely love, but the ent Joseph Garcia. It was my first purchase of an Audi. I had no idea what I was missing! Not only did I end up with a car I absolutely love, but the entire transaction was so smooth. There was no pressure with Joe. Want a used A3? Great. A brand new Q5 Sportback? Great. There was no pressure either way. It came down to what I was comfortable with, what I wanted. He was there to facilitate and answer any questions that I had. I highly recommend Audi Wyoming Valley and I will be back as a returning customer in the future. More
From the manager, to the salesman, to the finance department it was grade A service. 10/10 would recommend. department it was grade A service. 10/10 would recommend. More
Dropped off vehicle night before. I confirmed to service next day. Said it would be ready by end of day .Manager assured 10 am next day, part wasn't getting there in time. I took day I confirmed to service next day. Said it would be ready by end of day .Manager assured 10 am next day, part wasn't getting there in time. I took day off from work. I called at 10:20am, said service manager not in, would get back to me. While waiting, attempted to reach service manager I dealt with day before through number that texted me. No response. Called main number, they sent me to line of service manager on duty that day, left message. No response. It took over an hour to hear back from a receptionist that my vehicle was ready. Just felt like no follow through from day before and no one had any idea of what was going on with my vehicle. Had I not made the initial call, not sure what would of happened. Usually would not have been an issue, but as explained to service manager, I was taking the day off since I would need to take the vehicle to my son who is in college and get back my vehicle, that's when he assured me it would be ready by 10 am. I haven't had many dealings with this dealership so as of now I would recommend the service center due to the quality of work. More
Great experience. Service department is fantastic. They were able to help me get a tire in less than a day and back on the road! Service department is fantastic. They were able to help me get a tire in less than a day and back on the road! More