
Audi Wyoming Valley
Wilkes-Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 AM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 AM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Always treated with respect. Great communication and always offered a loaner for delays. Very satisfied Great communication and always offered a loaner for delays. Very satisfied More
I am overall pleased with the service provided at Audi Wyoming Valley. Staff members are friendly and courteous. Work was completed in a timely manner. Facility is always clean and wait time reasonable.. Wyoming Valley. Staff members are friendly and courteous. Work was completed in a timely manner. Facility is always clean and wait time reasonable.. More
I brought the car in for an oil change and thank God I did. They found a bubble on the Tire and informed me of it. We averted a big problem and I changed the tires. Thank God, I took it to the dealer and did. They found a bubble on the Tire and informed me of it. We averted a big problem and I changed the tires. Thank God, I took it to the dealer and they fixed the light on the dash no problem. More
I am extremely grateful for the exceptional service I was given during the entire purchase process. Both Joe Garcia and Troy were extremely helpful. given during the entire purchase process. Both Joe Garcia and Troy were extremely helpful. More
After a disappointing experience at my local Audi dealer in CT, I contacted Joe about a car I found on their lot. Joe was extremely responsive, clear, and easy to work with. The purchase process was smoot in CT, I contacted Joe about a car I found on their lot. Joe was extremely responsive, clear, and easy to work with. The purchase process was smooth despite being a couple states away and I got a competitive price right away. Jennifer was very helpful in patiently reviewing all the questions I had on the paperwork and was not overly pushy on the "extras". There was a hiccup with the shipping company they selected becoming unresponsive, but I will not dock them a star as that is not their fault! I arranged my own truck and Joe was there to take photos and videos of it loading. I would shop with this dealer again if I am in the market for another Audi in the future. More
Brian is friendly and informative. He accepted the car before service and facilitated the coordination for the loaner. At pick up he explained the servicing appropriately and so the de He accepted the car before service and facilitated the coordination for the loaner. At pick up he explained the servicing appropriately and so the details could be understood. He had nothing to do with the video but it was difficult to understand. It was just quick comments but I understand the positive intentions. Whoever provides the video may want to consider a little slower version of explaining. More
Joe and Mitch make a great team. Joe’s product knowledge was tops and Mike made the numbers sing. I’ll be back. Also glad George is back ! Joe’s product knowledge was tops and Mike made the numbers sing. I’ll be back. Also glad George is back ! More
I had the best experience ever I buying a new car! I felt like I wasn’t being pushed and rushed into buying anything I wasn’t comfortable in. My sales specialist was Darlene Duverge. She was exception I felt like I wasn’t being pushed and rushed into buying anything I wasn’t comfortable in. My sales specialist was Darlene Duverge. She was exceptional to what I wanted and it fit everything to my lifestyle. She was very patient and worked well with me and I would recommend her to anybody that needed a car anytime anywhere I want to thank Audi for the very fast and smooth transition to my new Audi Q3. I love it, and I would definitely buy again from them.! More
Did not experience any issues. Did not actually speak with Brian, dealings were with Peynton. Did not actually speak with Brian, dealings were with Peynton. More
I was greeted with courtesy and professionalism. My loaner car was ready. The service was performed on time. My loaner car was ready. The service was performed on time. More