Audi Winston-Salem

Purchased a vehicle in January and purchased two products after meeting with the Finance Manager. Traded vehicle and cancelled both products in August. Have just now received a refund check after much hass after meeting with the Finance Manager. Traded vehicle and cancelled both products in August. Have just now received a refund check after much hassle and poor customer service from management. The issue now is that the refund is substantially less than what it should be. At this point, my one email address for Finance management has been blocked. If you go to the staff page on the website, there are no company emails listed for any staff member and if you call, the staff member you ask to speak with is never available. I currently drive a vehicle that I purchased at another Flow dealership in a nearby town and I purchased four vehicles through the years from a Flow dealership in Raleigh. Is this the way you reward customer loyalty? I would advise any one interested in purchasing an Audi to go elsewhere where you will be better appreciated. More

The sales lady Porsche was very nice and she always picked up to see if I heard anything they're finance loan team or whatever they are he contacted me maybe two times never did contact me back to say picked up to see if I heard anything they're finance loan team or whatever they are he contacted me maybe two times never did contact me back to say if he if I even got approved or not if I needed money down to get approved so very poor on that More

Superior personnel and quality experience Mike and Avdo are easy to work with. Both are experienced, friendly, welcoming and professional. They treated me like they were happy to see me, and Mike and Avdo are easy to work with. Both are experienced, friendly, welcoming and professional. They treated me like they were happy to see me, and both recalled previous meetings. It was a genuine pleasure doing business with them again. More

Flow Audi is the only dealership I will even consider for sales and service. I'm currently driving my sixth Audi and the staff at Flow Audi has taken top-notch care of each of them. When I'm ready for number sales and service. I'm currently driving my sixth Audi and the staff at Flow Audi has taken top-notch care of each of them. When I'm ready for number seven, I'm heading to Flow Audi. Thank you for years of exceptional sales and service! More

Very simple car buying experience with Mike and Avdo. Service was fantastic throughout the short process and they were very attentive and informative. Would buy from this dealer again. Service was fantastic throughout the short process and they were very attentive and informative. Would buy from this dealer again. More

Gretchen Service Chris and Jake are positive, friendly, courteous, and efficient. They handle all issues in a positive and timely manner and are fantastic listeners. P Chris and Jake are positive, friendly, courteous, and efficient. They handle all issues in a positive and timely manner and are fantastic listeners. Plus, they always have a smile and quick story to share. Audi service is by far the best I've dealt with. Great job Flow on focusing on the importance of taking care of the customer. And great job by hiring these two outstanding employees! More

Chris and crew met me as soon as I pulled in. They greeted me warmly, called me by name and made me feel right at home. Everyone was cordial, yet caring and professional. This was the best service exp greeted me warmly, called me by name and made me feel right at home. Everyone was cordial, yet caring and professional. This was the best service experience I’ve had in a long time. More

These guys are great. I've yet to have a bad experience and this is my second car where I have had all my service handled by Flow. and this is my second car where I have had all my service handled by Flow. More

Painless This is my second time experiencing service at the Flow Audi dealership. And each time was professionally handled with no delays. Waiting area is qu This is my second time experiencing service at the Flow Audi dealership. And each time was professionally handled with no delays. Waiting area is quite comfortable! More