Audi Wilsonville
Wilsonville, OR
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Jeff Blackwood at Audi Wilsonville was fantastic! The wife and I bought a new A4 this Saturday after having confirmed several days earlier with Scott Larson, another great salesperson who works there, th wife and I bought a new A4 this Saturday after having confirmed several days earlier with Scott Larson, another great salesperson who works there, that Audi's loyalty program was still in effect. (This is our 3rd Audi.) Jeff was attentive, no-pressure and wow, does he know Audi vehicles. As an A4 and S4 owner himself, Jeff was the perfect person to guide us in our car-buying decisions. He explained all the features, answered all our questions and even helped us with the color scheme - Glacier White exterior with black interior. He was always patient and genuinely enthusiastic about Audi which melded well with us - we're die-hard Audi fans. The price for our A4 was very fair, too. After more than a week of studying how to achieve a reasonable price when buying a car and armed with knowledge from Consumer Reports, Kelly Blue Book and Edmunds, I was prepared to negotiate all over the place. But Jeff, who's also the Finance Manager, handled the whole thing himself. He simply worked up a price quote and presented it to us. There was nothing to negotiate because his offer exceeded our expectations. Kudos also go to Office Administrator Kristina Vasquez, who was happy to put a 3-day hold on our check when we discovered on Monday that transferring money from our bank to our credit union needed two days for the check to clear. And get this, while there at Audi Wilsonville, I glanced over and saw one of my co-workers buying herself an Audi from one of the other salespeople. In the other direction, we saw some neighbors who live down our street, also there buying an Audi! Very auspicious, I think. My guess is this dealership has discovered the secret to providing a successful and positive experience for car buyers - hire great salespeople like Jeff and sell well-priced cars in a no-pressure environment. I will be back when it's time for a trade-in, but until then, I've been telling everyone how great this experience has been. Thank you, Jeff! More
Mr. Kevin Fields was very proactive and called me immediately to discuss and resolve any and all issues. I couldn't have asked for a better outcome. I would have to say that there was great service immediately to discuss and resolve any and all issues. I couldn't have asked for a better outcome. I would have to say that there was great service after the sale. Thanks to Mr. Fields. More
It is not always common to find characteristics of professionalism, courtesy and friendliness in one individual who has shared experiences with the product purchased as well as genuine willingness to professionalism, courtesy and friendliness in one individual who has shared experiences with the product purchased as well as genuine willingness to be helpful. This has been my recent experience with Austin Garrett in particular and in his sales support personnel also. I would certainly not hesitate to recommend him to others. Patrick McKenna More
Wilsonville Audi has a great staff of employees Joe Hermes and Scott Larson took great care of me while purchasing my A4 and had a no hassle/haggle experience. They didn't waste my time going back and Hermes and Scott Larson took great care of me while purchasing my A4 and had a no hassle/haggle experience. They didn't waste my time going back and forth on price like most dealerships. They had me in and out in a flash so i could enjoy my day. More
Josh was easy to work with. He represented a quality product and sold it at a fair price with no high pressure tactics. We would buy from him again. product and sold it at a fair price with no high pressure tactics. We would buy from him again. More
Complete misrepresentation of the used vehicle purchase (used A4). "it's as good as certified...." Every possible thing that could be wrong with the car was. They would only fix a couple things. H (used A4). "it's as good as certified...." Every possible thing that could be wrong with the car was. They would only fix a couple things. Hard to deal with. Do not trust them. Got to Sunset Imports instead. More
Just an exceptional group of professionals. Made the transaction pleasant and seamless with outstanding post sales follow up. Listened to our needs and then provided us with everything we asked of the transaction pleasant and seamless with outstanding post sales follow up. Listened to our needs and then provided us with everything we asked of them. More
We traveled round trip from Reno, Nevada to Wilsonville, Oregon twice for a total of almost 2000 miles to trade in our 2007 Audi for a 2012 Audi after we reviewed customer reports on the internet about the Oregon twice for a total of almost 2000 miles to trade in our 2007 Audi for a 2012 Audi after we reviewed customer reports on the internet about the quality of service from San Jose, California to Washington State. Wilsonville had the best recommendations of anyone and it turned out to be a wonderful place to purchase our new car. They ordered exactly what we wanted from Germany and promised it in about 90 days. Regular Emails kept us advised on the car's arrival in Galveston, Texas and the loading onto the transporting truck. It arrived in only sixty days and was perfect right down to the custom color. When it's time to trade-in this car we plan to do so through this company. The people at Audi Wilsonville seemed like family, welcoming, offering coffee, and never rushed. We left feeling happy and comfortable More
This has been the best experience I've had to buy a car. No waiting, no hidden numbers, no waste of time, the best service in a comfortable environment without problems and direct answers to my questions. No waiting, no hidden numbers, no waste of time, the best service in a comfortable environment without problems and direct answers to my questions. I recommend it to anyone looking for a good service with the best brand of vehicles and customer service first class. More
Excellent customer service which was head and shoulders above the competition. I would highly recommend Wilsonville Audi to all of my friends and family. Thank You, Justin Steers above the competition. I would highly recommend Wilsonville Audi to all of my friends and family. Thank You, Justin Steers More