Audi Wilsonville

Perfect Experience Thank you Terry Murphy for making my experience perfect. This was my first visit, test drive and purchase at Wilsonville Audi. Previously I had be Thank you Terry Murphy for making my experience perfect. This was my first visit, test drive and purchase at Wilsonville Audi. Previously I had been a loyal BMW customer. I was noticing some changes with the dealership on my last purchase December of 2014 and explained it away by telling myself it was due to the holiday season. My BMW had a little over 9,000 miles when the motor had to be replaced due to "Hydrostatic Lock" during a terrible rain storm found us turning a blind corner into a pool of water. All the other cars made it through, but NOT the BMW. I also had to find my own loaner/rental car for the first time in the history of being their customer. The service advisor were over worked and when I tried to relax in the lounge area I noticed the pandemonium grew while watching staff members/employees always rushing around. With the influx of people coming into the area it added more time to my commute and began to notice how uncomfortable the BMW was after one hour. I went online Monday afternoon to look at Audi Wilsonville's website and found the Q5 I was interested in. There was a link "check e-price" that I clicked on and they were very efficient responding in less than 10 minutes with a proposal. I arrived at the dealership at 3:00 pm and they had the vehicle ready for a test drive. Terry realized the 3 Litre Q5 was a little out of my comfort zone and recommended the 2 Litre. He was instrumental in finding the perfect vehicle for my comfort level. I had never traded in two vehicles before and they made it very uneventful trading in my 2015 BMW and 2007 Hummer H2. This was one week ago today and could not be any happier with my 2016 Audi Q5, the purchase price and my satisfaction with the value of my trade-ins. The AUDI Q5 is an amazing SUV, easy to drive, at least 50% less road noise than the BMW and very comfortable. Another bonus, rubber floor mats, tinted windows, roof rails and more included. Thank you Terry! More

Treated as if buying a Q7 Even though we were buying a used, non-Audi automobile, we were treated as if we were Audi for Life and there to buy a Q7 instead of the used Volvo XC Even though we were buying a used, non-Audi automobile, we were treated as if we were Audi for Life and there to buy a Q7 instead of the used Volvo XC90. We ended up purchasing the car and the transaction went flawlessly with no pressure. I recommend this dealer and would buy from them again. More

Excellent experience My husband and I were very impressed with the professionalism and attentiveness of service. We picked out the Audi A4 with everything we were looking My husband and I were very impressed with the professionalism and attentiveness of service. We picked out the Audi A4 with everything we were looking for, including the color and specifications we wanted. The process was fast and straight forward. We will be returning in the future. Awesome experience! More

Amazing Dealership! We've purchased three new Audi vehicles the past two years. Each transaction, by Anton Robinson, has been a flawless transaction. They listen to you We've purchased three new Audi vehicles the past two years. Each transaction, by Anton Robinson, has been a flawless transaction. They listen to your needs and deliver quickly with a professional attitude. We will continue to be loyal to Audi Wilsonville, as they've been loyal to us. The Service Dept has the same attitude... customer oriented, honest, and they will make sure your vehicle is serviced impeccably. More

Exactly what customer service is supposed to be. My recent experience at Wilsonville Audi is what I look for in customer service. Kevin Fields and staff are a prime example of what outstanding custom My recent experience at Wilsonville Audi is what I look for in customer service. Kevin Fields and staff are a prime example of what outstanding customer service and professionalism is. From the layout and looks of the dealership to the quality of vehicles. The Team at Audi are wonderful , they do a great job from the time you walk through the doors to the time you leave . A+ in all areas , I only wish that there ambition and drive to excellence was found in other markets . The Team at Audi clearly love what they due and take great pride in there profession. I look forward to my next experience with this top notch organization and will continue to recommend my family friends and co workers to take the drive and experience the outstanding work done day in and day out by these wonderful folks. I feel blessed to have been fortunate enough to experience each and everyone of these good people. Thank you all so very much and keep up the great job. Sincerely Alphonse Goudeau More

Wonderful experience Wilsonville Audi was great, Michael was very helpful & informative. Never any pressure & always got back to me right away. No run around or hageling ! Wilsonville Audi was great, Michael was very helpful & informative. Never any pressure & always got back to me right away. No run around or hageling ! I would recommend them & Michael to anyone. More

Anton Robinson is Fantastic Because I live in Bend, about 3 hours away, I spent the large part of the sale on the net. I wasn't in a hurry and had really done some serious searc Because I live in Bend, about 3 hours away, I spent the large part of the sale on the net. I wasn't in a hurry and had really done some serious searching over the Northwest. Anton gave me the greatest deal there was to be had...on the one I actually wanted of the group. Best price, best Dealership and the Best over all vehicle transaction I've ever been a part of...Thanks More

No hassle Thanks for the making the process informative and painless! I hadn't test driven a car from a dealership where I felt like they weren't trying to keep Thanks for the making the process informative and painless! I hadn't test driven a car from a dealership where I felt like they weren't trying to keep me hostage by the end of the ride until Wilsonville. More

Great service, great salesmen Scott was awesome every time I came in. Always greeted me by name, and was super helpful in getting me into a brand new Audi, and also making it possi Scott was awesome every time I came in. Always greeted me by name, and was super helpful in getting me into a brand new Audi, and also making it possible! Really appreciate his efforts and will come back when I'm ready for my next one! More

Poor Finance person equals bad feelings about dealer ! The Sales staff and Service department were great, however the guy doing the paper work was rude ( did not accept my disability nor the legal way that The Sales staff and Service department were great, however the guy doing the paper work was rude ( did not accept my disability nor the legal way that I compensate for it) and then sent the wrong paper work to the State nor would he do all that he should have done. I always thought Tonkin was better than this. Maybe the "finance guy" was upset that I did not use his money. More