
Audi Wilsonville
Wilsonville, OR
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software update? Great experience as usual. However, my 2013 S5 was found to require a software update, as mine was 4 years old. Cost was $400. I find it unfortunat Great experience as usual. However, my 2013 S5 was found to require a software update, as mine was 4 years old. Cost was $400. I find it unfortunate that this wasn't discovered while the car was still under warranty (last year) when the software would have still been 3 years out of date. I chose not to do the update, as the cost/benefit was unfavorable. Thanks, Pete More
Friendly, courteous, fair I was happy with how quickly I was greeted and processed. See provided friendly service. You we quick to get me in and out realizing my time is impo I was happy with how quickly I was greeted and processed. See provided friendly service. You we quick to get me in and out realizing my time is important to me. More
Efficient, friendly service with great communication! Rod was friendly and got me in to get my tire replaced with no prior appointment first thing on a Monday morning. The team set me up with a really nic Rod was friendly and got me in to get my tire replaced with no prior appointment first thing on a Monday morning. The team set me up with a really nice Audi loaner car while the service was performed. I got updates on the progress mid-day and they checked in with me before they did the actual service to get my approval. I was able to pick up my car that same day and was met with friendly attitudes and an efficient check out process. The snacks in the waiting area are great, and they detailed the inside of my car so it looks like it is brand new again. More
45k Service Excellent and reasonably priced service appointment. Audi Wilsonville always makes it easy with a loaner car even for a relatively short service. I Excellent and reasonably priced service appointment. Audi Wilsonville always makes it easy with a loaner car even for a relatively short service. I have dealt with many Audi dealerships over the years and Audi Wilsonville is the hands down favorite. More
My 2015 Q3 at 25K miles Needed 25K service and oil change (just came of of a 9K mile road trip). All systems checked, oil changed, and car was ready to go in short order. T Needed 25K service and oil change (just came of of a 9K mile road trip). All systems checked, oil changed, and car was ready to go in short order. Treated to a new Q5 as loaner - what a sneakey way to tempt a trade in! More
Quick and easy During our experience at Wilsonville Audi we never once felt pressured. They allowed us to take our time to test drive other manufacture vehicles a During our experience at Wilsonville Audi we never once felt pressured. They allowed us to take our time to test drive other manufacture vehicles and come back and make our decision. From sales to finance to delivery of the vehicle it was an outstanding experience. More
Very accommodating but The service was nicely handled. However, I'm a little bothered that I "needed" such an expensive service visit with so few miles on my car. Did I have The service was nicely handled. However, I'm a little bothered that I "needed" such an expensive service visit with so few miles on my car. Did I have a choice? I feel like I might have been taken advantage of, since I was only expecting an oil change and a couple of recall issues. More
35,000 mile check up Everyone was polite, friendly and understood my needs. Very accommodating, informative and honest. Understood that I was coming from Eugene for that Everyone was polite, friendly and understood my needs. Very accommodating, informative and honest. Understood that I was coming from Eugene for that day only and made sure my car maintenance was completed. Bonus was cleaning the car including getting all dog hair out!!!! Amazing More
Super Service Bought the car over the phone as we live in another state..1000+ miles away. Communication and service were terrific..back to our home with questions Bought the car over the phone as we live in another state..1000+ miles away. Communication and service were terrific..back to our home with questions that the dealership has been able to assist us as we have no Audi dealership and Las Vegas would be the closest. More
Excellent Car Buying Experience Leased a 2018 SQ5, Josh Jeffery was recommended to me by a friend and I have to say he did not disappoint in any aspect of the ordering/delivery/leasi Leased a 2018 SQ5, Josh Jeffery was recommended to me by a friend and I have to say he did not disappoint in any aspect of the ordering/delivery/leasing process. More