
Audi Wilsonville
Wilsonville, OR
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Dee Sanchez AND all of the staff are very helpful - I think Dee is THE best! She is thorough and helpful and so very positive!!! Dee is always available and awa AND all of the staff are very helpful - I think Dee is THE best! She is thorough and helpful and so very positive!!! Dee is always available and aware of my time - she is respectful and professional as well as warm!! THANKS DEE!!! More
Car maintenance slight glitch. My experiences at Audi are always great! One glitch with my car service this time...... It was a routine maintenance service. I was given a nice Q7 My experiences at Audi are always great! One glitch with my car service this time...... It was a routine maintenance service. I was given a nice Q7 to drive for the day. Service department was on overload, so Edward called me to tell me my car would not be ready till the next day. I live in Salem and run a small company, so coming back up the next day was a bit of an inconvenience for me. Next time I come in for maintenance, I will be sure to request my car service is a priority and will be completed same day. More
Outstanding customer service Service was performed in the time frame I was told without delay. There were no surprises when presented with a summary of service provided. They we Service was performed in the time frame I was told without delay. There were no surprises when presented with a summary of service provided. They were excellent as always. More
Great Efficient, friendly, and organized -- All-in-all a pleasant experience. Staff were very professional, honest and reinforced my decision to buy an A Efficient, friendly, and organized -- All-in-all a pleasant experience. Staff were very professional, honest and reinforced my decision to buy an Audi. Good work. More
Easy, Friendly and Great attention to detail! Working with Rod was such a pleasant experience, from the friendly warm welcome, to the quick review of the service needs, getting a loaner car, and s Working with Rod was such a pleasant experience, from the friendly warm welcome, to the quick review of the service needs, getting a loaner car, and setting expectations for when everything should be ready. He really cared about ensuring I was happy and delivering great customer service - and he did! Thank you Rod! More
Great Experience Friendly, professional, competent staff! We own a 2000 Audi A6, 4.2 Quattro and we have always had a great experience dealing with the Wilsonville de Friendly, professional, competent staff! We own a 2000 Audi A6, 4.2 Quattro and we have always had a great experience dealing with the Wilsonville dealership! They always notify us of all the work to be done and recommend services needed to keep our car safe and running like the day we bought it 18 years ago! More
Accommodating Service Department I started hearing a noise in the back of my A3 while traveling on business. I called on Thursday afternoon to see if someone could check out my car th I started hearing a noise in the back of my A3 while traveling on business. I called on Thursday afternoon to see if someone could check out my car the next day. Friday morning, an inspection revealed that the problem was a wheel bearing than needed replacement. Additionally, I was informed that my rear brakes were also in need of immediate replacement. The problems were corrected and a loaner car was provided while I waited. I was thankful that they could effect these repairs on a busy Friday. More
Relatively quick and easy car buying experience Michael was very responsive to email questions regarding package options, pricing and availability. Salena was incredibly helpful as we narrowed in o Michael was very responsive to email questions regarding package options, pricing and availability. Salena was incredibly helpful as we narrowed in on our Audi Q7 and did an awesome job with the test drive and technology overview. She knows her stuff! Michael was out the day we came in and the transition to working with Salena was seamless. No high pressure sales tactics for the car itself; not thrilled with the upsell pitch the Finance department was required to throw at us. Other than that it was a quick and easy process. More
Very professional and efficient Edward did an excellent job of checking me in and documenting the requested service. My vehicle was delivered on time as promised, and all work perfo Edward did an excellent job of checking me in and documenting the requested service. My vehicle was delivered on time as promised, and all work performed was very satisfactory. More
25,000 mile service Like stopping at a friend who lends you his car while he makes sure your ride runs perfect. Excellent service department not to mention dealership! Like stopping at a friend who lends you his car while he makes sure your ride runs perfect. Excellent service department not to mention dealership! More