Audi Wilmington

I have a long history with Winner, I have purchaced and had service from them for years. After being burned numerous times I had been brought back by a high quality manager with Winner a few times. Ea had service from them for years. After being burned numerous times I had been brought back by a high quality manager with Winner a few times. Each time Winner has lost this manager due to John Hynansky's poor decisions to foster profit driven customer service decisions. I was a ford, and Nissan customer in the past. I started buying Audis in 96 and when Winner set up their new location in wilmington they hit an all time service low. The last straw was quoting $200 service and being told to call if it was more. they then called and i said no. The fixed it anyway at cost of 3800. The refused to honor any calls or questions about it. I went in and after a verbal request to see a manager, they said take the car and we will call you. WInner cant offer a good deal on a car or be fair with service. I have been a YBH Audi customer ever since. More