Audi Wilmington
Wilmington, DE
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excellent service from beginning to completion My car had to be serviced because it was vandalized. From the second I called Audi staff was amazing and worked with me every step of the way. I coul My car had to be serviced because it was vandalized. From the second I called Audi staff was amazing and worked with me every step of the way. I could not have asked for a better experience! More
Audi Care service All good. I appreciated the pick up and drop off service, and was surprised to find that my new CPO Audi was covered by Audi Care. All good. I appreciated the pick up and drop off service, and was surprised to find that my new CPO Audi was covered by Audi Care. More
Particulate filter Called to report an issue. Jeremy in Service suggested road side service to get the car to Audi of Wilm. We live downstate in Fenwick so getting the c Called to report an issue. Jeremy in Service suggested road side service to get the car to Audi of Wilm. We live downstate in Fenwick so getting the car to Wilm would have been difficult. The Service department not only tended to the issue very quickly but Jermey arranged to have my wife's car delivered to Dover to make it a bit easier for us to pick up. Another job well done by Audi of Wilm. More
First Rate Service Experience The team at Audi Wilmington is truly exceptional. They take tremendous care of their customers and provide a first rate experience all around. They The team at Audi Wilmington is truly exceptional. They take tremendous care of their customers and provide a first rate experience all around. They are also not pushy with additional service suggestions that may not be in your budget. Really nice people who take excellent care of their customers. It's also a comfortable environment for those who visit. More
Excellent Service! Chris booked my loaner and Jessica, whom I dealt with before, handled all the details of my 15K miles servicing from start to finish. They were both p Chris booked my loaner and Jessica, whom I dealt with before, handled all the details of my 15K miles servicing from start to finish. They were both professional and efficient and the process was well handled. Quality of the service experience is important to me and the poor experience I had with the other luxury car dealership I had dealt with for 10 years caused me to switch to Audi Wilmington. I'm glad I did More
Emergency stop I would like to say a big thank you to the Audi Dealership in Wilmington. I was on my way from Dover to upstate New York and my AC stopped working. I I would like to say a big thank you to the Audi Dealership in Wilmington. I was on my way from Dover to upstate New York and my AC stopped working. I stopped at the Dealership on a Monday morning and they were able to help me and fix my AC right away. The facility is very nice, the people working there are very nice and helpful. So a big thank you. More
Audi West Chester is a better pick. I visited here just looking to test drive a couple cars since I was looking to lease in a few months. I was paired with someone who seemed very unprof I visited here just looking to test drive a couple cars since I was looking to lease in a few months. I was paired with someone who seemed very unprofessional and possibly drunk (no joke). I had already had an appointment at Audi West Chester a few days later, so I just left dissatisfied not even wanting to be paired with someone new there. Still I continue to get phone calls every day and emails trying to get me to come back after I already said I am not interested. I visited Audi West Chester a few days later and fell in love with the dealership and it's employees. No rush, calm environment, knowledgeable staff, and I'm picking up my A6 soon. Save your time and effort and go there instead! (Better rates too!) More
Audi- Anthony We had such a pleasant experience working with this dealership, especially with Anthony. He went above and beyond to make sure we had found the perfe We had such a pleasant experience working with this dealership, especially with Anthony. He went above and beyond to make sure we had found the perfect car. More
Excellent Buying Experience I had an excellent customer experience with Audi and my sales person, Anthony Williams was awesome !! From the time I walked in the door to the time I had an excellent customer experience with Audi and my sales person, Anthony Williams was awesome !! From the time I walked in the door to the time I drove off the lot in my new Q3 I felt like a valued customer. This is the third Audi I have owned and each time I've receive the care and attention as if it was my first time. Anthony deserves 5 stars, he explained every detail of the car, was warm and friendly and fully respresented the Audi brand. More