Audi Wilmington

Great service Service was appointment was on time, and the work was done when promised. Service rep took time to explain what was being done and what needed to be Service was appointment was on time, and the work was done when promised. Service rep took time to explain what was being done and what needed to be done. More

Friendly and Prompt Service Took Allroad in for 35k maintenance and recall. They said front brake pads were getting low and recommended new front pads and rotors which they took Took Allroad in for 35k maintenance and recall. They said front brake pads were getting low and recommended new front pads and rotors which they took care of while I waited. Dealer prices are always steep, but you get genuine Audi parts and they gave me a 10% discount on the brake job. More

Staff demonstrates exceptional level of professionalism The entire team is very informed, regarding services and products. They value customer service, and their service is outstanding. Very competent staff The entire team is very informed, regarding services and products. They value customer service, and their service is outstanding. Very competent staff who make the experience surrounding service, seamless, accommodating and stress free. More

15,000 mile service Very professional & warm and helpful. Responsive, explained what would be done to the car and offered a service place to save money ih the long run o Very professional & warm and helpful. Responsive, explained what would be done to the car and offered a service place to save money ih the long run out verbs feral mil age check-ups More

Nice People I really appreciate the service loaner. I would have had to change my appointment without it. Chris was kind and professional on the phone when makin I really appreciate the service loaner. I would have had to change my appointment without it. Chris was kind and professional on the phone when making the appointment, Jessica was equally kind and professional when I dropped off. The car was ready when promised. Many Thanks More

Excellent service force Chris is the best thing about this dealership. He's always put the customer first!! He always tries to do the right thing for his cutomers, even stay Chris is the best thing about this dealership. He's always put the customer first!! He always tries to do the right thing for his cutomers, even staying late or working on his cellphone after leaving the dealership. More

Fast turnaround Got in quickly to take care of a recall and out just as quickly. Nice place to visit but glad to get in and out with no hassle. Got in quickly to take care of a recall and out just as quickly. Nice place to visit but glad to get in and out with no hassle. More

Excellent Service and timely performance! The service received was very timely and professional. The staff was courteous and friendly. Lisa was very attentive to the concerns I had concerning The service received was very timely and professional. The staff was courteous and friendly. Lisa was very attentive to the concerns I had concerning my phone, and did all she could to assist with the matter at hand. More

Service / Recall items All was good after I got past the issue of a loaner car. I was told that I had to pick it up by 8:00 am but I explained that I was coming from Dover, All was good after I got past the issue of a loaner car. I was told that I had to pick it up by 8:00 am but I explained that I was coming from Dover, DE. I was given a slightly better time and all was ready for me when I got there. The staff was professional and pleasant and efficient. The car was ready at the designated time - clean and running! Thank you all........... More

Very pleased Called regarding a tire problems. Audi took me right in. I left my car and was shuttled to work. I was treated as family. I returned the problem resol Called regarding a tire problems. Audi took me right in. I left my car and was shuttled to work. I was treated as family. I returned the problem resolved, my car had been washed and ready to go. I have purchased several cars in the past but never looked forward to taking my cars on for servicing as I do the audi dealership. More