Audi Wilmington

Service I went from a ford to Audi... Simply a shock in the Service team... Extremely pleasant shock. you washed my car, with out me asking. Thank you! I went from a ford to Audi... Simply a shock in the Service team... Extremely pleasant shock. you washed my car, with out me asking. Thank you! More

Top notch!!! Can't say enough. Top notch. While experience was flawless. Highly recommend this dealership. Jessica helped tremendously. The loaner car was nice and Can't say enough. Top notch. While experience was flawless. Highly recommend this dealership. Jessica helped tremendously. The loaner car was nice and was an easy process to get. More

Annual Maintenance Our service adviser, Chris Oaks always provides excellent service. Chris exhibits professionalism in his interactions with me (and my wife.) He inst Our service adviser, Chris Oaks always provides excellent service. Chris exhibits professionalism in his interactions with me (and my wife.) He instills confidence in the service experience (this is very important to us.) More

Great service as usual The service depth makes you feel like your at home and the employees treat you like family.The General manager always comes out of his office and gr The service depth makes you feel like your at home and the employees treat you like family.The General manager always comes out of his office and greets me when I come in for service More

Great Communication I really appreciated the new app for communicating the progress on the service action. I also appreciate access to the courtesy car. It makes logist I really appreciated the new app for communicating the progress on the service action. I also appreciate access to the courtesy car. It makes logistics so much easier! More

Excellent Friendly, kept me updated on progress, lent me a vehicle, and explained costs. Fixed my antenna and brakes. Very pleased with service provided by thi Friendly, kept me updated on progress, lent me a vehicle, and explained costs. Fixed my antenna and brakes. Very pleased with service provided by this dealership. More

Awesome Service Audi Wilmington's service department is exceptional. The service department employees, specifically Chris Oakes and Jeremy Burkland, are pleasant to w Audi Wilmington's service department is exceptional. The service department employees, specifically Chris Oakes and Jeremy Burkland, are pleasant to work with and easy to communicate with using an instant messenger called Pocket Expert. They also have great pricing and a very good guy who straightens and refinishes rims. More

Excellent Service I received excellent and timely service, even though my request came as the result of an alarm sounding on the instrument panel of my Audi A8. There I received excellent and timely service, even though my request came as the result of an alarm sounding on the instrument panel of my Audi A8. There was no hesitation in having me come in to fix the problem and I am a happy customer. The quality of service I have received is definitely a factor in my planning to purchase another Audi in the future. More

Busted Tire My wife hit a pot hole and the front passenger site tire busted. Everything was handled easier than anticipated. This was a warranty case. It was a co My wife hit a pot hole and the front passenger site tire busted. Everything was handled easier than anticipated. This was a warranty case. It was a complete tire replacement. More

Awesome Audi Dealership! Love this dealership....bought my Audi here and believe their customer service is outstanding! Have brought it in twice for its "service due" and both Love this dealership....bought my Audi here and believe their customer service is outstanding! Have brought it in twice for its "service due" and both times the service personnel have been exceptional and super friendly....especially Jessica!! More