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Audi Wilmington
Wilmington, DE
261 Reviews
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Showing 261 reviews
November 12, 2024
Came in to try to test drive an 2019 S5 sportback that was posted as available on their site. Upon entering, no one really greet us. The sales managers were in their offices starring as if we did not belo was posted as available on their site. Upon entering, no one really greet us. The sales managers were in their offices starring as if we did not belong. I decided to approach the sale specialist who was busy texting; he hardly said hello. I showed him the car i was interested in; he then walked to one of the sales manager. After few mn, he came back stating the car i was on the way to Baltimore and that he had a 2014 2 doors A5 (why are you offering me a 2014 2 doors when i inquired about a 2019 4 doors). He made zero effort in trying to get me to test drive another A5 or S5 sportback (i could see many in the lot). i asked him about them and he mentioned they were for actual customers; even tho i told him i was looking to buy an audi. Very poor customer service and i will not return. All customers should be treated appropriately. More
by m_coul
Employees Worked With
Zac Fleisher
July 23, 2024
Wanted to charge 17000 for repairs on used 2013 audi. Then charged me 660 for diagnostic . They were friendly enough . But price was unreasonable . Can't believe they try to take people hard earn money i Then charged me 660 for diagnostic . They were friendly enough . But price was unreasonable . Can't believe they try to take people hard earn money in society like this. Especially jard working people just trying to make it right. Just wanted car to be worked on by audi to get it done right but not all the necessity that needed to be added to make the car need 17,000 dollars of work. Never I. My life have I seen I price like that for repairs. Never again. More
by Unbelievable
Employees Worked With
Ron
February 21, 2024
My wife and I purchased an Audi Q5 e from Winner Audi Wilmington and our experience was nothing short of amazing. We could not recommend working Zane Manzer any more highly. He is professional, courteous Wilmington and our experience was nothing short of amazing. We could not recommend working Zane Manzer any more highly. He is professional, courteous, and very responsive to inquiries. He helped us navigate our purchase from over 75 miles away while going above and beyond to make sure everything went smoothly. Zane and Sam (the sales manager) were transparent throughout the process. They even washed to car in order to make sure there weren't any dings on imperfections in the paint (then sent detailed photos to us). The finance team was even able to beat the "Diamond Preferred" customer rate offered by my personal bank. The vehicle pick up was quick and painless, with everything being done as promised before we arrived. Run, don't walk, to Audi Wilmington if you're in the market for a New, used, or CPO Audi. Ultimately customers who patronize this dealership are the real Winners! More
by KingR
Employees Worked With
Zane Manzer, Sam (Sales Manager), Thomas Mihok
November 17, 2023
Bought a 2019 Jaguar F-Type 33,000 miles on it. Told sale people I was driving from Pa. to Florida and wanted the car to be in good shape. I was assured it was fine. when it was delivered to me I Told sale people I was driving from Pa. to Florida and wanted the car to be in good shape. I was assured it was fine. when it was delivered to me I took it to a know Jaguar dealer to have it inspected------ it FAILED. when I drove it to the dealership it pulled to the left.I told them I needed a Pa. inspection -they told me I needed : Rotors,Brakes, and tires. cost 5,700.00 contacted two sales people and left a few messages with the Manager. Sent a copy of the bill and NEVER heard back from anyone. this was October 5th This was a Gallery vehicle and will not consider a higher end vehicle from this company again. I considered this car not safe to drive to Florida and advise anyone to consider their safety before buying. More
by abboni35
Employees Worked With
Jay - Sam, Thomas Mihok
October 09, 2023
I was looking to lease a etron gt from this dealership, but it turned into a nightmare. After all paperwork has been submitted, even brought insurance ,they told me there was a mistake and we can’t honor t but it turned into a nightmare. After all paperwork has been submitted, even brought insurance ,they told me there was a mistake and we can’t honor the deal because we make a mistake on the residual of the vehicle. Instead of making things right. He make an offer to me that is worst, a deal with marked up rates and Audicare ,way worst then the deal agreed on. Instead on making things right, they told to go pound sand and buy from someplace else. Worst service I had at a dealership More
by Terianx
Employees Worked With
Tyler bye, Sam brandes, John ewing
August 31, 2023
From start to finish Chris was a Pro and not pushy. Explained all details of the vehicle and was very patient. Good all around experience. Explained all details of the vehicle and was very patient. Good all around experience. More
by Brian
Employees Worked With
Bill from finance and Will from Service were great. , Thomas Mihok
August 16, 2023
Great experience at Audi of Wilmington! Christopher Meiggs let us through the process of purchasing our new Audi a4 allroad. It was flawless from start to finish. We love the car and highly Christopher Meiggs let us through the process of purchasing our new Audi a4 allroad. It was flawless from start to finish. We love the car and highly recommend Chris! More
by rlnovotny
Employees Worked With
Christopher Meiggs
July 24, 2023
Every salesperson or service person I have ever encountered at Audi Wilmington has been been helpful and professional. I would highly recommend them. In fact, we just bought another new Audi from encountered at Audi Wilmington has been been helpful and professional. I would highly recommend them. In fact, we just bought another new Audi from them. More
by Carrbarr4
Employees Worked With
Thomas Mihok
