Audi Westmont - Service Center

Very accommodating and thorough. They took us right away and found a loaner without notice. They took us right away and found a loaner without notice. More

I bought a used Audi eTron GT from different dealer and was having issues with MMI logins. I spent lot of time on the phone with Audi connect support but no one was able to diagnose the problem till I brou was having issues with MMI logins. I spent lot of time on the phone with Audi connect support but no one was able to diagnose the problem till I brought the car to Audi Westmont. From the start Kristian from service department was very understanding and willing to help wherever he can to resolved the problem. He even submitted a ticket with back office in Germany and kept me up to date of the process. David from sales also took time out of his busy schedule to help me register the car on Audi connect. Overall very good customer service experience with Audi Westmont. Highly recommend Kristian and David for future needs. More

Excellent prompt attention. Provided video of work performed which I appreciated. Also provided complimentary ride home and back to pick my car up after service was completed Provided video of work performed which I appreciated. Also provided complimentary ride home and back to pick my car up after service was completed More

Joe was great! Very professional. We have three Audis all serviced here. Joe has helped my wife and me. Happy he is as good as he is. Very professional. We have three Audis all serviced here. Joe has helped my wife and me. Happy he is as good as he is. More

Excellent service as always at Audi of Westmont! I've been going to this dealership for many years and the quality of the service has always been top notch. I've been going to this dealership for many years and the quality of the service has always been top notch. More

Once off the tow truck, I knew our A7 was in good hands with Joseph Cox, our favorite Service Consultant. He got the car into the Service Department quickly and calmed my nerves. The issue turned out to with Joseph Cox, our favorite Service Consultant. He got the car into the Service Department quickly and calmed my nerves. The issue turned out to be a pebble stuck between the break backing plate and the rotor. It sounded much worse and, fortunately, was easily rectified. Once there, they flushed the cooling system and replaced the brake fluid. Of course, the no-charge multi-point inspection was performed. The service on the car was accomplished the same day. Great job!! More

Great service. Hasan was very courteous and knowledgeable with my vehicle history. Service technician sent a video explaining all service needs. Very professional. Hasan was very courteous and knowledgeable with my vehicle history. Service technician sent a video explaining all service needs. Very professional. Service was done in a timely manner. I will continue to have my car serviced at Audi Westmont. More

Slow with my repair and inaccurate completion time. Slow to update me and non-responsive when my advisor was off duty. Slow to update me and non-responsive when my advisor was off duty. More

Yanni greeted me and proceeded to check out my Q5. I was there for a 30,000 mile check and an oil change. The work was done in a timely manner and I was sent a video and message of the work needed. W I was there for a 30,000 mile check and an oil change. The work was done in a timely manner and I was sent a video and message of the work needed. When the the technician, Andres Ortiz was finished I received a print out of the work performed as well as additional recommendations for my car. More