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Audi Westmont - Service Center

Westmont, IL

4.7
454 Reviews

454 Reviews of Audi Westmont - Service Center

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August 27, 2021

I have been taking my car in to Audi Westmont for regular maintenance and repairs for 13 years. They have always done everything right. My service consultant, Eric Y., goes out of his way to listen to me and More

by Gina V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Yeung
Sep 01, 2021 -

Audi Westmont responded

Hi Gina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 26, 2021

Great, quick service. Clean waiting room and wash rooms. Plenty of refreshments. Would recommend getting service or purchasing a vehicle from Audi Westmont. I sure wil More

by AudiDad2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 03, 2021 -

Audi Westmont responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 25, 2021

Among the four Chicagoland Audi dealerships that I've visited, Audi of Westmont is by far my favorite. The knowledgeable and courteous service agents provide helpful explanations and accurate repair tim More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Nate
Aug 31, 2021 -

Audi Westmont responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Westmont! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 24, 2021

Eric and the rest of the staff were very friendly and knowledgeable! I waited for the service to be completed and it was on time. Thanks! More

by Cathyjwalsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Yeung
Aug 30, 2021 -

Audi Westmont responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Westmont! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2021

The service representative I was dealing with was very knowledgeable and understanding. Kept me in the loop every time something happened. Answered my texts regularly. More

by Jason.oskorep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Assenato
Aug 16, 2021 -

Audi Westmont responded

Hi Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Westmont! If you ever need help, just give us a call. Happy motoring!

August 12, 2021

Matt was very helpful and courteous. The wait for my 40,000 was just as communicated. It was great to know my car was well serviced. More

by missjkw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 16, 2021 -

Audi Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

August 12, 2021

Great customer service clean and efficient, Micheal was very informative and helpful. More

by shay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal
Aug 16, 2021 -

Audi Westmont responded

Hi, thank you for your kind review; we are happy to pass along your comments to Micheal here at Audi Westmont! If you ever need help, just give us a call. Happy motoring!

August 11, 2021

Generally speaking, the folks working there are very courteous and professional, but some of the services offered feel a bit “bait and switch”. This is my second purchase from this dealer and the Servic More

by mmcginn5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 16, 2021 -

Audi Westmont responded

Hi, we are deeply disappointed by your experience at Audi Westmont. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (630) 537-0310 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon

Aug 16, 2021 -

mmcginn5 responded

I had a service care contract that I purchased at your dealership for my first Audi A6 that included brake replacement. You did not honor it and I was forced to pay $700 to a local mechanic. When I bought my second Audi, the gentleman handling the purchase paperwork apologized for the oversight when I showed him my paperwork and said there was nothing he could do. I’m not sure what we are going to accomplish during your call that is going to change my opinion, but feel free to call me.

August 10, 2021

Andy in the service department is great! He is proactive and gets work done quickly and correctly. Will keep coming back time and again! Andy communicates great when an issue comes up to let me know if an More

by aiello.tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Digregorio
Aug 13, 2021 -

Audi Westmont responded

Aiello, thank you for your kind review; we are happy to pass along your comments to Andy here at Audi Westmont! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2021

Peter did a great job making sure my repair was handled quickly and properly. He gave great communication and service throughout, keeping me updated as the repair was being done More

by Meglei974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 17, 2021 -

Audi Westmont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Westmont! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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