Audi Westmont - Service Center

The manager Tony creates an experience like no other. It feels like you’re walking into a high-end store where you’re greeted and tended to. Her kindness and customer service prowess can be felt tricking It feels like you’re walking into a high-end store where you’re greeted and tended to. Her kindness and customer service prowess can be felt tricking down to the whole staff there. I have been to other Audi and Mercedes service departments and non hold a candle to the feeling when you’re at Westmont Audi. Highly recommended and say hi to Tony! More

Ed was great! He clearly explained the issues with our SUV and how to address them, and kept us updated on when the work would be completed. Great customer service He clearly explained the issues with our SUV and how to address them, and kept us updated on when the work would be completed. Great customer service! More

This dealership is horrible I took my car here for an oil leak in September they did ten thousand dollars worth of work on my car to only still have another oil leak let them tell it coming from somewhere el leak in September they did ten thousand dollars worth of work on my car to only still have another oil leak let them tell it coming from somewhere else just bad business I do not recommend taking your car here for service all they want is money and don’t fix the problem. Never again More

Michael is a great service advisor to work with, he is very informative and keep you informed on the progress. very informative and keep you informed on the progress. More

Roberto customer service was on point and thorough, he provided constant updates throughout the process and my car was repaired on the same day as my appointment. provided constant updates throughout the process and my car was repaired on the same day as my appointment. More

Great service department. Friendly, helpful, attentive. Highly recommend. Great customer service system...all my car's details and records are current and easily accessible Friendly, helpful, attentive. Highly recommend. Great customer service system...all my car's details and records are current and easily accessible.. Car comes back with a shiny wash. Wish the sales department was as good. More

Great service. Clean service drive and friendly people. Texting me updates was so easy and helpful. Clean service drive and friendly people. Texting me updates was so easy and helpful. More

The service advisor, Michael, was awesome from beginning to end. He was courteous & thorough. He was patient with my questions & explaining the services needed and costs. I also love the video vehicle insp to end. He was courteous & thorough. He was patient with my questions & explaining the services needed and costs. I also love the video vehicle inspection Audi provides. It gives me a higher confidence level in what’s being recommended because I can see some things. More

The entire staff of Audi Westmont is really great, but my Customer Service Sprecialist, Kaitlyn Gardner, was genuinely exceptional. She has helped me with service on multiple occassions over the last year a Customer Service Sprecialist, Kaitlyn Gardner, was genuinely exceptional. She has helped me with service on multiple occassions over the last year and I have never had a more consistently professional, courteous, knowledgeable and helpful service assistant in all my years of luxury car ownership (including BMW and Lexus). She has gone above and beyond not only with respect to normal service appointments, but also helped be with a significant roadside service issue that was otherwise very difficult and frustrating. The upshot is that she went out of her way to help me with a problem that went way beyond the scope of any normal service assistance and she took a genuine person interest in solving my problem and helping in any way she could. If I could hire people for my own business with half the dedication and care and professionalism Kait has, I would be way ahead of the game. She is terrific. More

Great staff and great service, Mike G. is the best advisor hands down, glad I made the switch! is the best advisor hands down, glad I made the switch! More