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Audi Westmont - Service Center

Westmont, IL

4.7
454 Reviews

454 Reviews of Audi Westmont - Service Center

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December 03, 2022

Eric and Enzo are are awesome! and always take great car of me and my cars More

by Enzo.leos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Peter, Enzo
Dec 05, 2022 -

Audi Westmont responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

Explained in detail the work that needed to be done. Walked through options. Great customer service. More

by Kenny.buczkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael GLusaka
Dec 03, 2022 -

Audi Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2022

I really like this dealership bcuz ,everyone there is polite and courteous very friendly, professional More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric,Joseph, others but can't think of their names
Nov 26, 2022 -

Audi Westmont responded

Hello Johnny, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 20, 2022

Very attentive service was great. The manager is awesome I would recommend this service center to anybody who owns an Audi More

by Drmitchweiss@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 23, 2022 -

Audi Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Westmont and we hope to be of service again in the future.

November 15, 2022

Scheduled an appointment for a recall on my Audi A3. Michael was my service advisor for the visit. Michael explained what the recall entailed and how long it was going to take. He was able to sch More

by Job Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 20, 2022 -

Audi Westmont responded

Hello Job, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 13, 2022

Great service but prices are so high to service Audi’s and they have known issues that Audi does not fix. Cars are too high maintenance. More

by Kristy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter in service, Lisa Parasrami
Nov 17, 2022 -

Audi Westmont responded

Hi Kristy, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2022

Convenient location and hours. Nice waiting room. The staff is very friendly and helpful always More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Nov 19, 2022 -

Audi Westmont responded

Hi Diane, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 10, 2022

Charges seems to be higher than communicated (in my case i was told a much larger discount but than they tagged a hefty env clearance fee nullifying most of the discounts) They also failed to reset the ser More

by yagna02
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
It was a substitute working for Peter Asanto (Katelyn ?)
Nov 20, 2022 -

Audi Westmont responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (630) 537-0310 -- we hope to hear from you soon.

November 08, 2022

I was able to come in without an appointment. The service was very efficient. Ed was my service advisor. At first he mentioned I may need several things done on my car based on last year’s notes More

by kellysteciak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Nov 15, 2022 -

Audi Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2022

Great customer service and thorough in explaining services. My advisor is always helpful and patient. Great experience! Odelson Sterk Murphey Frazier & McGrath More

by attyfrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena
Nov 15, 2022 -

Audi Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

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