Audi Westmont - Service Center
Westmont, IL
454 Reviews of Audi Westmont - Service Center
Friendly great service cleanliness. Always willing to accommodate the customer needs. Unexpectedly was offered a loaner vehicle as recalls were going to take longer than expected. Wo Always willing to accommodate the customer needs. Unexpectedly was offered a loaner vehicle as recalls were going to take longer than expected. Wonderful experience. I’m so glad to say my Audi was bought at Westmont Audi. More
Per usual. The service I received was beyond my expectations. The service advisor Mike addressed my concerns and did a thorough review of the inspection upon co The service I received was beyond my expectations. The service advisor Mike addressed my concerns and did a thorough review of the inspection upon completion of my service request. More
Scheduled an oil change online. Quick, easy and very straightforward. Thought I’d call to make sure I was on the schedule since I was planning on waiting there but Peter messaged to Quick, easy and very straightforward. Thought I’d call to make sure I was on the schedule since I was planning on waiting there but Peter messaged to confirm everything w me the previous day. Peter took me in on schedule and I was out of there in about an hour of waiting in the nice outfitted waiting area. Top notch service and communication along the way. If you want a dealership that cares about leaving their customers happy - Westmont Audi it is. More
This was my first experience dealing with the service department as I bought my A5 in July. Everything went extremely well, and Kaitlin was both friendly and professional. I was impressed with the vide department as I bought my A5 in July. Everything went extremely well, and Kaitlin was both friendly and professional. I was impressed with the video walk-around of my car with Michael detailing the work and condition of the vehicle. I’m used to getting a loaner with my previous vehicles, but the Lyft was quick and easy. Keep up the great customer service; it is truly appreciated. More
My service representative was professional, attentive, and efficient. The actual service to my car was done quickly, and they accommodated my needs for a ride home and to work. and efficient. The actual service to my car was done quickly, and they accommodated my needs for a ride home and to work. More
Great experience. Called and scheduled appointment for next day. Drop off process was quick and smooth. Service rep sent video and list of items they worked on. Very Called and scheduled appointment for next day. Drop off process was quick and smooth. Service rep sent video and list of items they worked on. Very pleased with my experience. More
Vey nice staff helpful staff. The dealership is in a great location. Lyft service provided was excellent. Car was ready quicker than I anticipated. I'm glad I chose this dealersh The dealership is in a great location. Lyft service provided was excellent. Car was ready quicker than I anticipated. I'm glad I chose this dealership for my Audi care needs. More
Great experience with software update. Kaitlyn was extremely helpful and efficient. They provided Lyft transportation home and return trip. Waiting room was comfortable and provided sna Kaitlyn was extremely helpful and efficient. They provided Lyft transportation home and return trip. Waiting room was comfortable and provided snacks. Bonus was they washed the car inside and out as well. More