Audi Westmont - Service Center

Worst service, no one cares that you are waiting or not. I have been there for more than 6 hours. I took appointment through online and I drove to the service center on time. They collected my car with key I have been there for more than 6 hours. I took appointment through online and I drove to the service center on time. They collected my car with key and requested me to wait at waiting lobby. I was there more than 3 hours and no one cares about that. I went to the some of the advisor and asked the estimated time. They said your advisor is not available and your appointment or service is not registered yet. This is very hardest thing to understand. They should told me that earlier then I could plan something or some other time. I should realise that before I take appointment as no other dealers have availability appointment other than this, this one is having full appointments available from morning to evening. That means no one interested service at there. I never post bad review to anyone other than this because it shows that how much I got hurt. Please dont go this service center as they will not care about your time and it seems they care about money how they have to grab it t from customer. I will write more once I got my vehicle in my hands. Please don't give your time that who don't care about other valuable time. More

Audi Westmont provides great service. The staff is professional and communicates well. I've been taking my Audi here for three years and haven't had an issue. The staff is professional and communicates well. I've been taking my Audi here for three years and haven't had an issue. More

Easy to get an appointment… friendly and helpful assistance checking in. Unfortunately the problem returned the next day. Have to take it back again. It’s a new car, only 300 miles. I feel a assistance checking in. Unfortunately the problem returned the next day. Have to take it back again. It’s a new car, only 300 miles. I feel a lot of the problems are with them not being able to get all the chips and parts . More

there was very good communication, the video sent to explain the additional services was convenient. explain the additional services was convenient. More

The service manager Edward was excellent. He explains everything that NEEDS to be done. Went in for a recall and he helped me out a lot. I will only return and ask for Edward next time. He explains everything that NEEDS to be done. Went in for a recall and he helped me out a lot. I will only return and ask for Edward next time. More

Outstanding helpful friendly service when dealing with Kaitlyn in the service department. I will always as for her. Kaitlyn in the service department. I will always as for her. More

I had scheduled maintenance performed on my Audi. The service representative, Ed, was prompt, knowledgeable, helpful, and friendly. The work was finished on time and my car was very clean, also. W The service representative, Ed, was prompt, knowledgeable, helpful, and friendly. The work was finished on time and my car was very clean, also. While I do believe the costs for maintaining my Audi are high, the customer service at Audi Westmont has consistently been top notch. More

It was a great experience overall and the representative answered all of my questions as well as provided me with recommended services. answered all of my questions as well as provided me with recommended services. More

I bought a used car from Audi Westmont and still service with them even tho my car is not an Audi. Highly recommend! with them even tho my car is not an Audi. Highly recommend! More

Overall great experience. Clear detail of process, costs and follow up was great. Thank you Clear detail of process, costs and follow up was great. Thank you More